Support chat
The dataset below contains 30 fictional support messages with ordinary text, contact details, or API tokens. Below, we’ve run Email addresses and API token formats checks on it to check support logs for contact details and API tokens.
Text
Results
- Records checked
- 30/30
- Records flagged
- 15/30 (50%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Please contact sam@example.test about my delayed order | Sensitive data | Email addresses | Review | Redact and review |
| Send the update to jordan@example.test after the call | Sensitive data | Email addresses | Review | Redact and review |
| My receipt should go to lee@example.test | Sensitive data | Email addresses | Review | Redact and review |
| The customer asked us to reply to casey@example.test | Sensitive data | Email addresses | Review | Redact and review |
| Forward the delivery photo to alex@example.test | Sensitive data | Email addresses | Review | Redact and review |
| Use robin@example.test for the replacement confirmation | Sensitive data | Email addresses | Review | Redact and review |
| The chat transcript lists billing@example.test as the contact | Sensitive data | Email addresses | Review | Redact and review |
| Please send the refund status to taylor@example.test | Sensitive data | Email addresses | Review | Redact and review |
| The pasted debug line says api_token = ghp_1234567890abcdefghijklmnopqrstuv | Secrets | API token formats | Review | Redact and review |
| Rotate the fictional token ghp_abcdefghijklmnopqrstuvwxyz1234567890 | Secrets | API token formats | Review | Redact and review |
| The test ticket includes api_key = sk-fictional1234567890abcdefghij | Secrets | API token formats | Review | Redact and review |
| Remove api_token = ghp_trainingonly0123456789abcdefghijkl from the chat export | Secrets | API token formats | Review | Redact and review |
| The customer pasted api_key = sk-exampleonly0987654321abcdefghij | Secrets | API token formats | Review | Redact and review |
| A diagnostic reply contains api_token = ghp_demo9876543210abcdefghijklmnopqrst | Secrets | API token formats | Review | Redact and review |
| The sample attachment repeats api_key = sk-placeholder1234567890abcdefghij | Secrets | API token formats | Review | Redact and review |
| The customer asked when the shop opens | No flag | No flag | Allow | No action |
| The replacement order ships on Friday | No flag | No flag | Allow | No action |
| Close the conversation after confirming delivery | No flag | No flag | Allow | No action |
| Please update the delivery instructions | No flag | No flag | Allow | No action |
| The refund is still being processed | No flag | No flag | Allow | No action |
| The item arrived in the wrong size | No flag | No flag | Allow | No action |
| The customer would like a paper receipt | No flag | No flag | Allow | No action |
| Our support team will respond tomorrow | No flag | No flag | Allow | No action |
| The tracking page now shows delivered | No flag | No flag | Allow | No action |
| The customer confirmed that the issue is resolved | No flag | No flag | Allow | No action |
| The parcel can be left at reception | No flag | No flag | Allow | No action |
| The discount was applied at checkout | No flag | No flag | Allow | No action |
| Please explain how to exchange this item | No flag | No flag | Allow | No action |
| The store is closed for the holiday | No flag | No flag | Allow | No action |
| The customer thanked the agent for the update | No flag | No flag | Allow | No action |
No matching records
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