Review supplied refund amounts and promises of unapproved refunds.
Template v1 · Output
Rules to copy and edit
These original example rules are copied into your private policy. Later template changes never update your published versions.
Approval for larger refunds
The rule matches when all conditions hold. All exception conditions must hold for an exemption.
refund_amount gt 500
Exception: refund_approved eq True
Promises need approval
Criteria:
Do not promise a refund without approval in the supplied context.
Exceptions:
A promise is allowed when the context explicitly confirms approval.
Examples:
Violation: Your refund is guaranteed. Compliant: I can request a refund review.
Try these examples
Original agent-authored illustrations. Expected outcomes are teaching labels, not recorded model results.
Copy the template, open its editor and use these examples in a draft test. Check the quote before confirming a meaning-based test.
The amount supplied by your system, not extracted from the reply.
refund_approved · boolean
Whether the refund has explicit approval.
context · text
State the approval decision for the semantic rule.
Supply every required field using its listed type. Missing policy context can leave a semantic result uncertain. A supplied boolean must describe a fact your system has checked.
Unapproved promise
Your refund is guaranteed.
Context: The requested refund is 750. Approval has not been granted.
Supplied field values
{"refund_amount": 750, "refund_approved": false}
Expected outcomes for this illustration:
Promises need approval: Violated
Approval for larger refunds: Violated
Benign review request
I can request a refund review.
Context: The requested refund is 100. Approval has not been granted.
Supplied field values
{"refund_amount": 100, "refund_approved": false}
Expected outcomes for this illustration:
Promises need approval: Compliant
Approval for larger refunds: Compliant
Approval context missing
Your refund will be sent today.
No context supplied.
Supplied field values
{"refund_amount": 100, "refund_approved": false}
Expected outcomes for this illustration:
Promises need approval: Uncertain
Approval for larger refunds: Compliant
Meaning-based rules use the local model. Review the quote before running draft tests; longer target and context text can add units. Structured rules evaluate your supplied fields; they do not extract facts from the reply.
Full template check set
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