All Scan Policy templates

Delivery promise review

Distinguish confirmed delivery commitments from estimates.

Template v1 · Output

Rules to copy and edit

These original example rules are copied into your private policy. Later template changes never update your published versions.

Delivery promise review

Criteria:
Do not guarantee a delivery date unless the supplied carrier context explicitly confirms that date. A reply must keep an estimated date qualified as an estimate.

Exceptions:
A guaranteed date is permitted only when the context explicitly states a carrier-confirmed delivery commitment for that date.

Try these examples

Original agent-authored illustrations. Expected outcomes are teaching labels, not recorded model results.

Copy the template, open its editor and use these examples in a draft test. Check the quote before confirming a meaning-based test.

Fields and context to supply
context · text
Supply the carrier date and whether it is an estimate or a confirmed commitment.

Supply every required field using its listed type. Missing policy context can leave a semantic result uncertain. A supplied boolean must describe a fact your system has checked.

Estimate turned into guarantee

Your parcel will definitely arrive on 14 May.

Context: Carrier estimate: 14 May. No delivery commitment is confirmed.

Expected outcomes for this illustration:

  • Delivery promise review: Violated

Benign qualified estimate

The carrier estimates arrival on 14 May; this may change.

Context: Carrier estimate: 14 May. No delivery commitment is confirmed.

Expected outcomes for this illustration:

  • Delivery promise review: Compliant

Carrier information missing

Your parcel is guaranteed to arrive on 14 May.

No context supplied.

Expected outcomes for this illustration:

  • Delivery promise review: Uncertain

Meaning-based rules use the local model. Review the quote before running draft tests; longer target and context text can add units.

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