Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
Text CategoriesActivate to sort ascending. ChecksActivate to sort ascending. DecisionActivate to sort ascending. ActionActivate to sort ascending.
I have 1 other US card. Can you take that? No flag No flag Allow No action
What are the cards and currencies that are supported? No flag No flag Allow No action
What currencies are accepted for adding money? No flag No flag Allow No action
What kind of currencies can I use to add money? No flag No flag Allow No action
I only own one other credit card from the USA. Will it be accepted? No flag No flag Allow No action
If I only have 1 other US card, can you take it? No flag No flag Allow No action
Can I use my American Express to add money to my account? No flag No flag Allow No action
can you tell me what cards and currencies you take? No flag No flag Allow No action
what are exchange rates based on No flag No flag Allow No action
Can I use American Express to add money into my account? No flag No flag Allow No action
Will you accept my other card from the U.S.? No flag No flag Allow No action
What is accepted in regards to cards and currencies? No flag No flag Allow No action
Will you accept my other card? No flag No flag Allow No action
I would like to add money to my account through my American Express. No flag No flag Allow No action
Which cards do you guys support? I want to top up using my credit card. No flag No flag Allow No action
What credit cards are supported? No flag No flag Allow No action
What cards and currencies do you support? No flag No flag Allow No action
How do I transfer funds from my American Express into my account? No flag No flag Allow No action
How can I use American Express to add money to my account? No flag No flag Allow No action
Is it normal to have to wait over a week for my new card? No flag No flag Allow No action
what are exchange rates No flag No flag Allow No action
When adding money, what are the currencies you take? No flag No flag Allow No action
Which forms of currency are accepted? No flag No flag Allow No action
Are US credit cards accepted? No flag No flag Allow No action
I want to add money but don't know what currencies you accept, can you tell me? No flag No flag Allow No action
why wouldn't you support american express? its a card i like and use often and i don't want to get a different one No flag No flag Allow No action
Tell me which cards and what currency is supported. No flag No flag Allow No action
Do you support all cards and currencies? No flag No flag Allow No action
Which credit or debit cards can I use to top up? No flag No flag Allow No action
What options do I have in regards to payment? No flag No flag Allow No action
I just have one other card from the US. Is that okay? No flag No flag Allow No action
What are the most current exchange rates? No flag No flag Allow No action
What are all the currencies and cards supported to use this? No flag No flag Allow No action
What cards to do you support to top up. No flag No flag Allow No action
Do you accept other currencies besides US Dollars? No flag No flag Allow No action
Can I use any currency to add money? No flag No flag Allow No action
Is my currency okay to add money with? No flag No flag Allow No action
What cards and currencies will suffice? No flag No flag Allow No action
How can I use American Express to add funds to my account? No flag No flag Allow No action
What cards and currencies are supported? No flag No flag Allow No action
What currencies or cards do you support for topping up? No flag No flag Allow No action
Which cards and currencies do you support? No flag No flag Allow No action
Can you explain your exchange rate policy to me? No flag No flag Allow No action
Where can I obtain my virtual card? No flag No flag Allow No action
How do you get a virtual card? No flag No flag Allow No action
Where can I find a virtual card? No flag No flag Allow No action
Is there an option to have a virtual card? No flag No flag Allow No action
If I don't want a physical card can i get a virtual version? No flag No flag Allow No action
I requested a virtual card but it is not showing up. Why? No flag No flag Allow No action
Can you tell me how to order a virtual card? No flag No flag Allow No action