Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| How much am I charged to receive money? | No flag | No flag | Allow | No action |
| Will you deal with SWIFT transfers? | No flag | No flag | Allow | No action |
| Will there be any charges for money received? | No flag | No flag | Allow | No action |
| Will a transfer incur a fee? | No flag | No flag | Allow | No action |
| Are there charges for receiving a SEPA transfer? | No flag | No flag | Allow | No action |
| If I transfer money from my bank to top-up my account will I be charged? | No flag | No flag | Allow | No action |
| Will I be charged if someone needs to send me money? | No flag | No flag | Allow | No action |
| What are the fees for top-ups? | No flag | No flag | Allow | No action |
| Will topping up by transfer lead to a charge on my account? | No flag | No flag | Allow | No action |
| I found my card, I would like to reactivate it. | No flag | No flag | Allow | No action |
| What are the charges for receiving money? | No flag | No flag | Allow | No action |
| What is the fee to receive money? | No flag | No flag | Allow | No action |
| How much am I charged for a SEPA transfer? | No flag | No flag | Allow | No action |
| How much is the fee for a SEPA transfer? | No flag | No flag | Allow | No action |
| What'll it charge me for a SEPA transfer? | No flag | No flag | Allow | No action |
| Is there a charge for topping up by transfer? | No flag | No flag | Allow | No action |
| Do you do SWIFT transfers? | No flag | No flag | Allow | No action |
| Should I expect to be charged for topping up by transfer? | No flag | No flag | Allow | No action |
| Will I be charged for a SEPA transfer? | No flag | No flag | Allow | No action |
| is there a fee for a transfer? if so how much will it be? | No flag | No flag | Allow | No action |
| How do I link this new card? | No flag | No flag | Allow | No action |
| Please tell me about SWIFT transfers at this bank. | No flag | No flag | Allow | No action |
| Is there a fee for transfer top-up? | No flag | No flag | Allow | No action |
| Can you tell me what the transfer policy is? | No flag | No flag | Allow | No action |
| Is a SWIFT transfer okay? | No flag | No flag | Allow | No action |
| Will I be charged a fee if I receive a SEPA transfer | No flag | No flag | Allow | No action |
| When topping up by transfer, will I be charged? | No flag | No flag | Allow | No action |
| What us the fee to transfer money from my bank? | No flag | No flag | Allow | No action |
| Do I get charged if i am getting money? | No flag | No flag | Allow | No action |
| Can you tell me the total cost of a transfer? | No flag | No flag | Allow | No action |
| can i do a transfer with swift | No flag | No flag | Allow | No action |
| Can I reactivate my lost card that I found this morning in my jacket pocket? | No flag | No flag | Allow | No action |
| new customer and filling gas today, it's not working, the thing shows pending half an hour! | No flag | No flag | Allow | No action |
| My card was topped this morning but I can't see the funds. Why didn't it complete? | No flag | No flag | Allow | No action |
| What would lead to my top up still pending? | No flag | No flag | Allow | No action |
| there's a delay in my top-up | No flag | No flag | Allow | No action |
| Is there a reason my top up hasn't gone through | No flag | No flag | Allow | No action |
| The top-up is pending. | No flag | No flag | Allow | No action |
| Could you explain why my top-up has gone through yet? | No flag | No flag | Allow | No action |
| I've already topped up, but I cannot see the funds being available. What happened? | No flag | No flag | Allow | No action |
| What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending. | No flag | No flag | Allow | No action |
| I do not see a top-up processed. | No flag | No flag | Allow | No action |
| how do I link an already existing card? | No flag | No flag | Allow | No action |
| I topped up but it didn't complete | No flag | No flag | Allow | No action |
| So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be worki…So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed. | No flag | No flag | Allow | No action |
| My top up is pending. | No flag | No flag | Allow | No action |
| Can you look into my top up please. I made it over three hours ago and yet it's still pending. | No flag | No flag | Allow | No action |
| Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already. | No flag | No flag | Allow | No action |
| What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before…What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here? | No flag | No flag | Allow | No action |
| why hasn't my top up gone through yet | No flag | No flag | Allow | No action |
No matching records