Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Do you know why my contactless won't work? | No flag | No flag | Allow | No action |
| My contactless payments have not been completed successfully. | No flag | No flag | Allow | No action |
| Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today? | No flag | No flag | Allow | No action |
| How do I view the card I received in the app? | No flag | No flag | Allow | No action |
| For some reason my contactless has stopped working. I don't know what the problem is. What can I do? | No flag | No flag | Allow | No action |
| I couldn't use my contactless this morning, it wasn't accepted. | No flag | No flag | Allow | No action |
| Contactless isn't working for me | No flag | No flag | Allow | No action |
| Why wouldn't the contactless payment work when I tried to pay at the bus today? | No flag | No flag | Allow | No action |
| How do I check my security settings to allow contactless pay? | No flag | No flag | Allow | No action |
| What can I do if contactless doesn't work? | No flag | No flag | Allow | No action |
| Fix my contactless | No flag | No flag | Allow | No action |
| How can I make my contactless work for the metro? | No flag | No flag | Allow | No action |
| My contactless is not working | No flag | No flag | Allow | No action |
| Can you help my fix my contactless? | No flag | No flag | Allow | No action |
| Where on the website do I go to link my card? | No flag | No flag | Allow | No action |
| For some reason my contactless won't work for me. | No flag | No flag | Allow | No action |
| I'm unable to use contactless payments for purchases. | No flag | No flag | Allow | No action |
| When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future? | No flag | No flag | Allow | No action |
| The NFC payment wouldn't work on the bus today. Help? | No flag | No flag | Allow | No action |
| I wanted to use my card contactless but it doesn't seem to be working, what could be the problem? | No flag | No flag | Allow | No action |
| How do I make contactless work | No flag | No flag | Allow | No action |
| what is the charges for new card? | No flag | No flag | Allow | No action |
| The contactless I have won't work. | No flag | No flag | Allow | No action |
| Why isn't my contactless not working? | No flag | No flag | Allow | No action |
| I wanted to use my contactless at the metro today but it didn't accept it! | No flag | No flag | Allow | No action |
| I found my card, can I add it to the app? | No flag | No flag | Allow | No action |
| It didnt work when I tried to pay contactless at the bus today. Why? | No flag | No flag | Allow | No action |
| I am not able to do contactless. | No flag | No flag | Allow | No action |
| How do I use contactless payments? | No flag | No flag | Allow | No action |
| Help me with my contactless which isn't working. | No flag | No flag | Allow | No action |
| How can I fix a problem where contactless isn't working? | No flag | No flag | Allow | No action |
| How do I use contactless pay? | No flag | No flag | Allow | No action |
| How do I enable contactless pay? | No flag | No flag | Allow | No action |
| Do I need to make a regular payment before a contactless one? | No flag | No flag | Allow | No action |
| How can I find out where my contactless works? | No flag | No flag | Allow | No action |
| Should i reinstall the payment app? | No flag | No flag | Allow | No action |
| Do you know if there is a tracking number for the new card you sent me? | No flag | No flag | Allow | No action |
| How do I link to my credit card with you? | No flag | No flag | Allow | No action |
| how much do you charge to accept transfers | No flag | No flag | Allow | No action |
| I would like to make a transfer. How much does it cost? | No flag | No flag | Allow | No action |
| I need to make a transfer, what will the fee be? | No flag | No flag | Allow | No action |
| If I make a top-up are there charges applied? | No flag | No flag | Allow | No action |
| Can I also transfer with SWIFT? | No flag | No flag | Allow | No action |
| Are SWIFT transfers accepted? | No flag | No flag | Allow | No action |
| I would like to refill my account using SWIFT. | No flag | No flag | Allow | No action |
| Do I have to pay for topping up by transfer? | No flag | No flag | Allow | No action |
| Are there any sort of fees involved for top of transfers? | No flag | No flag | Allow | No action |
| Is it possible to get a transfer from SWIFT? | No flag | No flag | Allow | No action |
| I've received my card so now I need to know how to sync it to the app. | No flag | No flag | Allow | No action |
| Do I have to pay any fees in order to receive money? | No flag | No flag | Allow | No action |
No matching records