Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| I would like to exchange some currency. | No flag | No flag | Allow | No action |
| Can I exchange between GBP and USD on the app? | No flag | No flag | Allow | No action |
| Is there currency exchange on this app? | No flag | No flag | Allow | No action |
| Can I change my currency from USD to EUR? | No flag | No flag | Allow | No action |
| I think I want AUD and not GBP, can you help? | No flag | No flag | Allow | No action |
| How do I exchange currency? | No flag | No flag | Allow | No action |
| Can I use this app to change dollars into euros? | No flag | No flag | Allow | No action |
| Can I exchange currencies with my account? | No flag | No flag | Allow | No action |
| I would like to exchange currencies | No flag | No flag | Allow | No action |
| How do I link a card that I already have? | No flag | No flag | Allow | No action |
| My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't …My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used? | No flag | No flag | Allow | No action |
| I can't find my card and think it may have been stolen. | No flag | No flag | Allow | No action |
| Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you? | No flag | No flag | Allow | No action |
| I cant find my card, it's gone. | No flag | No flag | Allow | No action |
| My card is lost! What can I do? | No flag | No flag | Allow | No action |
| I lost my card | No flag | No flag | Allow | No action |
| Oh no! I lost my card! Help! | No flag | No flag | Allow | No action |
| I believe my card has been stolen, what can I do about this situation? It's urgent. | No flag | No flag | Allow | No action |
| Help! Someone stole my card! | No flag | No flag | Allow | No action |
| Help. I have a stolen card! | No flag | No flag | Allow | No action |
| I received my new card, but I don't see it in the app anywhere. What do I do? | No flag | No flag | Allow | No action |
| card is lost, please help | No flag | No flag | Allow | No action |
| How do I report my card stolen? | No flag | No flag | Allow | No action |
| My card is gone I think it was stolen | No flag | No flag | Allow | No action |
| Is a copy of the police report necessary for completing the report process? | No flag | No flag | Allow | No action |
| I lost my wallet today with all my credit cards. Will you please block the card and send a replacement? | No flag | No flag | Allow | No action |
| How do I deal with a stolen card? | No flag | No flag | Allow | No action |
| Can you freeze my card it was stolen | No flag | No flag | Allow | No action |
| Help! I can't find my card. | No flag | No flag | Allow | No action |
| What should I do if I lost my card? | No flag | No flag | Allow | No action |
| I need help with a lost card | No flag | No flag | Allow | No action |
| How do I re-add a card to the app? | No flag | No flag | Allow | No action |
| I think my card was stolen. | No flag | No flag | Allow | No action |
| Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card …Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it? | No flag | No flag | Allow | No action |
| I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it? | No flag | No flag | Allow | No action |
| How can I freeze a stolen card? | No flag | No flag | Allow | No action |
| What should I do if my card is missing? | No flag | No flag | Allow | No action |
| My bags were stolen. I need a new card but need to cancel the stolen one. | No flag | No flag | Allow | No action |
| Somehow I am missing my card. What should I do? | No flag | No flag | Allow | No action |
| My card was taken from me | No flag | No flag | Allow | No action |
| My card got lost. | No flag | No flag | Allow | No action |
| Some idiot stole my card. | No flag | No flag | Allow | No action |
| How do I add the card to my account? | No flag | No flag | Allow | No action |
| How do I report my card lost or stolen? | No flag | No flag | Allow | No action |
| My card is lost! What do I do now? | No flag | No flag | Allow | No action |
| I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen. | No flag | No flag | Allow | No action |
| I believe my credit card was stolen. | No flag | No flag | Allow | No action |
| How do I report a stolen card? | No flag | No flag | Allow | No action |
| Somebody has stolen my card, I need help please. | No flag | No flag | Allow | No action |
| I cannot find my credit card. | No flag | No flag | Allow | No action |
No matching records