Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| How to change my address. | No flag | No flag | Allow | No action |
| How do I update my details? | No flag | No flag | Allow | No action |
| My address needs to be revised. | No flag | No flag | Allow | No action |
| got married, need to change account name | No flag | No flag | Allow | No action |
| My address has changed. | No flag | No flag | Allow | No action |
| got married and need to change name | No flag | No flag | Allow | No action |
| I want to change my personal details. | No flag | No flag | Allow | No action |
| I moved. I need to update my details. | No flag | No flag | Allow | No action |
| I need to edit the personal details section of my account | No flag | No flag | Allow | No action |
| From where are you getting your exchange rates? | No flag | No flag | Allow | No action |
| Where can I change my personal information after I move? | No flag | No flag | Allow | No action |
| Where can I go to modify my detail? | No flag | No flag | Allow | No action |
| How do I change my information? | No flag | No flag | Allow | No action |
| I need to change my account details | No flag | No flag | Allow | No action |
| I moved. Where do I update my details? | No flag | No flag | Allow | No action |
| I relocated and need to change my personal details. | No flag | No flag | Allow | No action |
| I need to update my personal details | No flag | No flag | Allow | No action |
| My address has changed. How do I report it? | No flag | No flag | Allow | No action |
| I need to update my info. | No flag | No flag | Allow | No action |
| How can I modify my details? | No flag | No flag | Allow | No action |
| Can you tell me the foreign exchange rate? | No flag | No flag | Allow | No action |
| What do i have to do to change my name? | No flag | No flag | Allow | No action |
| My address has updated and I need to change it. | No flag | No flag | Allow | No action |
| Where can I go to update my personal profile? | No flag | No flag | Allow | No action |
| Is it possible to edit my personal details on the app? | No flag | No flag | Allow | No action |
| how can i change my details | No flag | No flag | Allow | No action |
| I need help changing my last name on my account. | No flag | No flag | Allow | No action |
| How do I update my current residence details? | No flag | No flag | Allow | No action |
| how do i change name? | No flag | No flag | Allow | No action |
| I need to change my name since I got married | No flag | No flag | Allow | No action |
| I want to change my address. | No flag | No flag | Allow | No action |
| why do your exchange rates change | No flag | No flag | Allow | No action |
| how to change name | No flag | No flag | Allow | No action |
| Can I change my information? | No flag | No flag | Allow | No action |
| I need to update my current address | No flag | No flag | Allow | No action |
| I have moved. Where can I update my details? | No flag | No flag | Allow | No action |
| I want to change my name. | No flag | No flag | Allow | No action |
| Should I just wait until the post office sends a change of address form? | No flag | No flag | Allow | No action |
| I need to change my name what do I do? | No flag | No flag | Allow | No action |
| How can I edit my personal details? | No flag | No flag | Allow | No action |
| How do I change my address? | No flag | No flag | Allow | No action |
| What do I need to do to change the address on my account? | No flag | No flag | Allow | No action |
| What kind of foreign exchange rate will I get when I exchange my money? | No flag | No flag | Allow | No action |
| Why do you require so many details about my identity? | No flag | No flag | Allow | No action |
| I'd rather not verify my identity. | No flag | No flag | Allow | No action |
| do I need to verify my identity every time I log into my account? | No flag | No flag | Allow | No action |
| Why am I required to verify my identity? | No flag | No flag | Allow | No action |
| Can I make transfers before identity verification? | No flag | No flag | Allow | No action |
| What is the need to verify my identity? | No flag | No flag | Allow | No action |
| Do I have to do the identity check? | No flag | No flag | Allow | No action |
No matching records