Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| I didn't take out money from an ATM but my app statement shows that I did. How can I fix this? | No flag | No flag | Allow | No action |
| Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible. | No flag | No flag | Allow | No action |
| Cash I didn't get shows in my app. | No flag | No flag | Allow | No action |
| There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately? | No flag | No flag | Allow | No action |
| There is an ATM withdrawl in the app I don't recognize. | No flag | No flag | Allow | No action |
| A cash withdrawal is showing up that I didn't do. | No flag | No flag | Allow | No action |
| The app made a mistake and said I made a cash withdrawal. | No flag | No flag | Allow | No action |
| How do I accept exchanges to EU? | No flag | No flag | Allow | No action |
| Is there an exchange fee? | No flag | No flag | Allow | No action |
| whats your exchange rate | No flag | No flag | Allow | No action |
| What are your currency exchange fees? | No flag | No flag | Allow | No action |
| Where do I find the exchange rate? | No flag | No flag | Allow | No action |
| What is the base amount for cross-currency exchanges? | No flag | No flag | Allow | No action |
| My work sends me all over the world, can I get a discount for all the money I have to exchange? | No flag | No flag | Allow | No action |
| How much more do I have to pay to exchange currencies? | No flag | No flag | Allow | No action |
| Is there a fee for exchanging currencies? | No flag | No flag | Allow | No action |
| How much does it cost to exchange currencies? | No flag | No flag | Allow | No action |
| whats the exchange charge | No flag | No flag | Allow | No action |
| What kind of fiat currency can I used for holding and exchange? | No flag | No flag | Allow | No action |
| Is there any discount for someone that exchanges currencies frequently? | No flag | No flag | Allow | No action |
| Is there a fee to exchange foreign money? | No flag | No flag | Allow | No action |
| Do I have to pay for exchanging currencies? | No flag | No flag | Allow | No action |
| Does it cost extra to exchange currencies? | No flag | No flag | Allow | No action |
| Is there a fee for exchanging foreign currencies? | No flag | No flag | Allow | No action |
| Will I be charged a fee for exchanging foreign currencies? | No flag | No flag | Allow | No action |
| How much is a cross currency exchange, and can I check to see if I have any discounts available? | No flag | No flag | Allow | No action |
| Do you offer a discount on multiple currency exchanges? | No flag | No flag | Allow | No action |
| How much do I have to pay for the exchange fee? | No flag | No flag | Allow | No action |
| If I want to exchange currency, will there be extras? | No flag | No flag | Allow | No action |
| Do you support the exchange of EUR from my currency. | No flag | No flag | Allow | No action |
| If I need to exchange currency is there an extra fee? | No flag | No flag | Allow | No action |
| I was wondering if there were any discounts offered for frequent currency exchanges? | No flag | No flag | Allow | No action |
| Would I be charged for exchanging currencies? | No flag | No flag | Allow | No action |
| What is the exchange fee? | No flag | No flag | Allow | No action |
| Does it cost to exchange currencies with this card? | No flag | No flag | Allow | No action |
| how much you charge for exhcange | No flag | No flag | Allow | No action |
| Are there any extra hidden fees for exchanging currencies? | No flag | No flag | Allow | No action |
| When I travel, what will it cost to switch for my currency? | No flag | No flag | Allow | No action |
| How much will I pay to exchange foreign currency? | No flag | No flag | Allow | No action |
| Does it cost money for currency exchange services? | No flag | No flag | Allow | No action |
| What countries can I travel to and have access to their currencies? | No flag | No flag | Allow | No action |
| Are there extra charges for exchanging currency? | No flag | No flag | Allow | No action |
| I will need to exchange currencies frequently, will I be able to get a discount? | No flag | No flag | Allow | No action |
| Is there a charge for a foreign currency exchange? | No flag | No flag | Allow | No action |
| Is there a discount for frequently exchanging currencies? | No flag | No flag | Allow | No action |
| What is the cost for an exchange fee? | No flag | No flag | Allow | No action |
| Will it cost more money if my currency needs to be exchanged? | No flag | No flag | Allow | No action |
| I would like to exchange currencies, but is there an extra charge to do so? | No flag | No flag | Allow | No action |
| Does it cost anything for exchanges? | No flag | No flag | Allow | No action |
| Can I exchange money from abroad without additional costs? | No flag | No flag | Allow | No action |
No matching records