Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
The top-up verification code is missing No flagNo flagAllowNo action
How do I verify a top-up? No flagNo flagAllowNo action
I cannot locate the verification code for my top-up card. Please help me. No flagNo flagAllowNo action
How can I find the top-up verification code? No flagNo flagAllowNo action
I need help finding the verification code for my top-up card. No flagNo flagAllowNo action
Is there a verification code for top-ups? No flagNo flagAllowNo action
What is the necessity of verifying the top up? No flagNo flagAllowNo action
My card has not arrived yet, where is it? No flagNo flagAllowNo action
If I request that my funds be held, what currencies do you use? No flagNo flagAllowNo action
Would it be possible to get another card? No flagNo flagAllowNo action
How many cards can I have for one account? No flagNo flagAllowNo action
I want to order another crad No flagNo flagAllowNo action
How can I get additional cards? No flagNo flagAllowNo action
Is there a fee for extra cards? No flagNo flagAllowNo action
I need some spare physical cards. No flagNo flagAllowNo action
I would like to receive a few more physical cards. No flagNo flagAllowNo action
Can I have a card after my first one? No flagNo flagAllowNo action
How would I go about getting a second card? No flagNo flagAllowNo action
I'd like to have another card No flagNo flagAllowNo action
I want to know how many different currencies my money can be in No flagNo flagAllowNo action
If I need more cards, are there any fees? No flagNo flagAllowNo action
Do you offer multiple cards for the same account? No flagNo flagAllowNo action
Can I get a spare card for someone else to use? No flagNo flagAllowNo action
I need to get some more physical cards. No flagNo flagAllowNo action
Would I be able to get another card for my account, so I could give one to my daughter? No flagNo flagAllowNo action
What is the procedure for getting another card? No flagNo flagAllowNo action
Can I have a second card? No flagNo flagAllowNo action
My daughter would like a card as well, how can we make this happen? No flagNo flagAllowNo action
Can I give a second card to my daughter? No flagNo flagAllowNo action
May I have another card? No flagNo flagAllowNo action
Do you support all fiat currencies? No flagNo flagAllowNo action
Is there a fee for sending out more than one card? No flagNo flagAllowNo action
Can I order extra cards? No flagNo flagAllowNo action
Where can I get a second card? No flagNo flagAllowNo action
I was looking to buy another card today. No flagNo flagAllowNo action
I need a few more physical cards. No flagNo flagAllowNo action
Can i have a second physical card for this account? No flagNo flagAllowNo action
Can I purchase extra non-virtual cards? No flagNo flagAllowNo action
Am I allowed to give my daughter one of my cards to use? No flagNo flagAllowNo action
May I have a second card? No flagNo flagAllowNo action
Can i have a card to my daughter? No flagNo flagAllowNo action
Does your system support multiple currency. No flagNo flagAllowNo action
Are there restrictions for ordering extra cards? No flagNo flagAllowNo action
How can I get a second card for my daughter? No flagNo flagAllowNo action
Where do I request another card? No flagNo flagAllowNo action
Am I able to get a second card? No flagNo flagAllowNo action
If you send me more cards, are there any charges? No flagNo flagAllowNo action
When trying to get more than one card is there a extra amount that needs to be paid? No flagNo flagAllowNo action
Is it possible to give a second card for this account to my daughter? No flagNo flagAllowNo action
My daughter needs a card. Can I give her one of mine that's linked to my account? No flagNo flagAllowNo action