Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
How do I do an international transfer? No flagNo flagAllowNo action
Are there ways to transfer money into my account? No flagNo flagAllowNo action
Where's accounting for my cash withdrawal? No flagNo flagAllowNo action
I want to transfer from accounts in order to Top up. What are the steps necessary. No flagNo flagAllowNo action
How does a transfer work? No flagNo flagAllowNo action
I would like use the bank transfer, but I don't understand the process, can you please explain, topping up? No flagNo flagAllowNo action
I want to use bank transfer for topping up my account. How is it handled? No flagNo flagAllowNo action
I checked my account today and it said I was out of money. How do I transfer money into my account? No flagNo flagAllowNo action
How can I transfer money to my account? No flagNo flagAllowNo action
I would like to transfer funds from one account to another. No flagNo flagAllowNo action
I'm trying to transfer money into my account. No flagNo flagAllowNo action
I would like to transfer money from my other bank account into this one. No flagNo flagAllowNo action
Can I use a bank transfer to refill my account? No flagNo flagAllowNo action
My account was charged for a withdraw I tried to make that was decline. No flagNo flagAllowNo action
What all is needed to verify the top-up card? No flagNo flagAllowNo action
It wants me to verify the top up. Why? No flagNo flagAllowNo action
Where can I find the top-up verification code? No flagNo flagAllowNo action
Why do I have to verify the top-up that I started? No flagNo flagAllowNo action
Can you give me information about verification code? No flagNo flagAllowNo action
What are the benefits to verifying the top-up? No flagNo flagAllowNo action
how come the verification with the top up No flagNo flagAllowNo action
Can I verify a top up? No flagNo flagAllowNo action
reason i need to verify top up No flagNo flagAllowNo action
Why do you need code verification for my top up? No flagNo flagAllowNo action
how long does it take to post atm with drawl No flagNo flagAllowNo action
Where can I find the verification code on a top-up card? No flagNo flagAllowNo action
How do I get my top-up verification code? No flagNo flagAllowNo action
Is it possible to verify a top up? No flagNo flagAllowNo action
Is it normal to have to verify my top-up or is something wrong? No flagNo flagAllowNo action
Why does the top-up need verification? No flagNo flagAllowNo action
Why does top-up need verifying? No flagNo flagAllowNo action
Is it necessary to verify my top up? No flagNo flagAllowNo action
Why am i to verify the top-ups? No flagNo flagAllowNo action
Where's the verification code for the top-up card? No flagNo flagAllowNo action
How do I find the verification code for my top-up card? No flagNo flagAllowNo action
Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account? No flagNo flagAllowNo action
Why is it important to verify a top-up card? No flagNo flagAllowNo action
Why do I have to verify the top-up? No flagNo flagAllowNo action
What is the verification code on a top-up? No flagNo flagAllowNo action
I can't find the top-up verification code. No flagNo flagAllowNo action
How do I go forth verifying my top-up card? No flagNo flagAllowNo action
Where do I find the top-up verification code? No flagNo flagAllowNo action
How is the top-up card verified? No flagNo flagAllowNo action
Is there a verification code for the top-up card? No flagNo flagAllowNo action
What is the importance of verifying the top-up? No flagNo flagAllowNo action
help me find the top-up card's verification code? No flagNo flagAllowNo action
What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment? No flagNo flagAllowNo action
I don't understand why it says I have to verify the top-up. No flagNo flagAllowNo action
Can I verify a top-up and what card is used? No flagNo flagAllowNo action
Where do I go to get the code to verify the top up card? No flagNo flagAllowNo action