Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this | No flag | No flag | Allow | No action |
| I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now? | No flag | No flag | Allow | No action |
| Why is my ATM cash withdrawal showing up as a pending transaction? | No flag | No flag | Allow | No action |
| Why can't I transfer to a beneficiary? | No flag | No flag | Allow | No action |
| I am having problems transferring to a beneficiary. | No flag | No flag | Allow | No action |
| What's the deal with no cryptocurrency on your app? | No flag | No flag | Allow | No action |
| Why isn't my transfer not going through? I keep getting an error message. | No flag | No flag | Allow | No action |
| What are the rules for transferring to a beneficiary? | No flag | No flag | Allow | No action |
| Can I transfer money to a beneficiery? | No flag | No flag | Allow | No action |
| I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed? | No flag | No flag | Allow | No action |
| I have a cryptocurrency exchange that won't go through. Please help me process it. | No flag | No flag | Allow | No action |
| Why wasn't I able to transfer to another account? | No flag | No flag | Allow | No action |
| The money would not transfer to a beneficiary. | No flag | No flag | Allow | No action |
| Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don'…Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received. | No flag | No flag | Allow | No action |
| How come I'm not allowed to transfer funds right now? I just keep getting an error message. | No flag | No flag | Allow | No action |
| I couldn't do a transfer to an account | No flag | No flag | Allow | No action |
| A transfer to an account was not allowed | No flag | No flag | Allow | No action |
| Why did I receive an error message saying that my transfer was not possible? | No flag | No flag | Allow | No action |
| Explain why I can't do a transfer to a beneficiary. | No flag | No flag | Allow | No action |
| My transfer to beneficiary didn't go through | No flag | No flag | Allow | No action |
| Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past. | No flag | No flag | Allow | No action |
| I couldn't make a transfer to a beneficiary! | No flag | No flag | Allow | No action |
| My beneficiary has been denied, is this normal? | No flag | No flag | Allow | No action |
| I am trying to exchange crypto and it's not working. Tell me how to fix this. | No flag | No flag | Allow | No action |
| Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so…Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean? | No flag | No flag | Allow | No action |
| The account transfer I was trying to do failed. | No flag | No flag | Allow | No action |
| My beneficiary is not allowed, please may I have answer as to why this is? | No flag | No flag | Allow | No action |
| Why couldn't I do a transfer to a beneficiary? | No flag | No flag | Allow | No action |
| Why would i not be able to do a transfer to a beneficiary? | No flag | No flag | Allow | No action |
| I want to transfer money to a beneficiery. Why can't I? | No flag | No flag | Allow | No action |
| Can you help with a transfer to an account | No flag | No flag | Allow | No action |
| why isnt my account allowing transfers | No flag | No flag | Allow | No action |
| I want to buy cryptocurrency, but your app doesn't let me. Why? | No flag | No flag | Allow | No action |
| i tried to make a transfer to a beneficiary and it didn't go through | No flag | No flag | Allow | No action |
| Why was a transfer to an account not allowed? | No flag | No flag | Allow | No action |
| How long should my new card take to arrive? | No flag | No flag | Allow | No action |
| Why do I have a pending cash withdrawal? | No flag | No flag | Allow | No action |
| When I made a transfer, there was a fee. Why? | No flag | No flag | Allow | No action |
| I was charged a fee for my transfer. | No flag | No flag | Allow | No action |
| Is there a reason I was charged a fee to transfer? | No flag | No flag | Allow | No action |
| Why was a charged just for transferring? | No flag | No flag | Allow | No action |
| I had to pay in order to do a transfer | No flag | No flag | Allow | No action |
| What is the transfer fee charge? | No flag | No flag | Allow | No action |
| Why was I charged extra for transferring money? | No flag | No flag | Allow | No action |
| im not paying this transfer fee | No flag | No flag | Allow | No action |
| I am being charged a transfer fee aren't they free? | No flag | No flag | Allow | No action |
| What is the maximum I can transfer before I incur fees? | No flag | No flag | Allow | No action |
| I have a pending cash withdrawal | No flag | No flag | Allow | No action |
| I got 2 transfer fees and I thought transfers were free. | No flag | No flag | Allow | No action |
| Why am I being charged a fee for transferring money? | No flag | No flag | Allow | No action |
No matching records