Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| How long does a transfer take from china? | No flag | No flag | Allow | No action |
| When will money be available in my account? | No flag | No flag | Allow | No action |
| Why is my withdrawal still pending? | No flag | No flag | Allow | No action |
| I think my card payment has been stopped | No flag | No flag | Allow | No action |
| My card payment was reverted. Why? | No flag | No flag | Allow | No action |
| the app reverted my payment | No flag | No flag | Allow | No action |
| My card payment was cancelled. | No flag | No flag | Allow | No action |
| Why was my payment cancelled? | No flag | No flag | Allow | No action |
| I made a payment but the app reverted the payment. | No flag | No flag | Allow | No action |
| My payment was reverted by the app | No flag | No flag | Allow | No action |
| Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned t…Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please. | No flag | No flag | Allow | No action |
| Please explain to me the circumstances in which my card payment would be reverted? | No flag | No flag | Allow | No action |
| Why has my card payment been cancelled? | No flag | No flag | Allow | No action |
| Are you sure when the withdrawal will show? | No flag | No flag | Allow | No action |
| What do I do if it says my card payment has been cancelled? | No flag | No flag | Allow | No action |
| I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on? | No flag | No flag | Allow | No action |
| My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is? | No flag | No flag | Allow | No action |
| Can you tell my why my card payment has been reverted. | No flag | No flag | Allow | No action |
| why did the app refuse to make an approved payment | No flag | No flag | Allow | No action |
| Do you know why my card payment was reverted? | No flag | No flag | Allow | No action |
| My credit card cancelled a payment for a purchase. | No flag | No flag | Allow | No action |
| Why was my payment reversed? | No flag | No flag | Allow | No action |
| I have a payment listed as cancelled. | No flag | No flag | Allow | No action |
| I think my card payment had been return | No flag | No flag | Allow | No action |
| Status of the card I ordered. | No flag | No flag | Allow | No action |
| Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transacti…Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction. | No flag | No flag | Allow | No action |
| I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this so…I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon. | No flag | No flag | Allow | No action |
| what happens to the funds if a merchant refuses the payment | No flag | No flag | Allow | No action |
| I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end? | No flag | No flag | Allow | No action |
| Why was my card payment cancelled? | No flag | No flag | Allow | No action |
| Why has my card payment been reverted? | No flag | No flag | Allow | No action |
| There must be an issue, why has my card been cancelled? | No flag | No flag | Allow | No action |
| I bought something and the money appeared back into my account? Why? | No flag | No flag | Allow | No action |
| My account shows the card payment cancelled. | No flag | No flag | Allow | No action |
| I'm not sure why my card payment was cancelled, can you find out why? | No flag | No flag | Allow | No action |
| What is the reason that my card payment was cancelled? | No flag | No flag | Allow | No action |
| Why is a transaction showing as pending when I recieved cash from an ATM? | No flag | No flag | Allow | No action |
| Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, p…Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me. | No flag | No flag | Allow | No action |
| Why was my card payment reverted? | No flag | No flag | Allow | No action |
| Why does the app revert a payment? | No flag | No flag | Allow | No action |
| I did a payment but the app reverted it | No flag | No flag | Allow | No action |
| What happens if a merchant doesn't accept a payment? | No flag | No flag | Allow | No action |
| There was a canceled payment for my card. | No flag | No flag | Allow | No action |
| My transaction to pay for an item was returned to my account. | No flag | No flag | Allow | No action |
| Someone stopped my payment | No flag | No flag | Allow | No action |
| If my card payment is cancelled, what should I do? | No flag | No flag | Allow | No action |
| Why has payment been returned? | No flag | No flag | Allow | No action |
| My cash in the ATM is still pending | No flag | No flag | Allow | No action |
| What kind of cash machines would allow me to change my PIN? | No flag | No flag | Allow | No action |
| Where do I change my PIN? | No flag | No flag | Allow | No action |
No matching records