Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Why have I been charged twice for the same transaction? | No flag | No flag | Allow | No action |
| Can you please check why I am having this extra fee on my statement. | No flag | No flag | Allow | No action |
| I see that I have been charged multiple times for the same transaction. | No flag | No flag | Allow | No action |
| I was double charged | No flag | No flag | Allow | No action |
| I have multiple charges on the same transaction. | No flag | No flag | Allow | No action |
| Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one…Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined? | No flag | No flag | Allow | No action |
| I have a transaction that shows several times | No flag | No flag | Allow | No action |
| I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account. | No flag | No flag | Allow | No action |
| There is more than one of the same transaction on my account. | No flag | No flag | Allow | No action |
| I have a duplicate payment showing | No flag | No flag | Allow | No action |
| I made a payment that got charged twice instead of once. | No flag | No flag | Allow | No action |
| What are my remedies if I think I was charged twice for the same expense? | No flag | No flag | Allow | No action |
| I ordered a card but it has not arrived. Help please! | No flag | No flag | Allow | No action |
| I did not get my card yet, is it lost? | No flag | No flag | Allow | No action |
| My withdrawl is still pending. Why? | No flag | No flag | Allow | No action |
| Can I verify the source of my funds? | No flag | No flag | Allow | No action |
| I want information about the source of funds. | No flag | No flag | Allow | No action |
| Where are my funds being sourced from? | No flag | No flag | Allow | No action |
| I would like to verify the source of my money | No flag | No flag | Allow | No action |
| where to funds come from | No flag | No flag | Allow | No action |
| What is the source of my funds. | No flag | No flag | Allow | No action |
| I need to verify my source of funds | No flag | No flag | Allow | No action |
| I would like to see the source of my money. | No flag | No flag | Allow | No action |
| Why do you need all this information about my Source of Funds? | No flag | No flag | Allow | No action |
| How can I check the source of funds? | No flag | No flag | Allow | No action |
| My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money. | No flag | No flag | Allow | No action |
| How can I tell where my funds came from? | No flag | No flag | Allow | No action |
| What is the source of my available funds? | No flag | No flag | Allow | No action |
| Can I find the origination of my funds? | No flag | No flag | Allow | No action |
| My source of funds need verified. | No flag | No flag | Allow | No action |
| What information do you need to verify my Source of Funds? | No flag | No flag | Allow | No action |
| I need the source of my funds verified. How do I do this? | No flag | No flag | Allow | No action |
| I need my funds verified. | No flag | No flag | Allow | No action |
| Help me check where the funds came from. | No flag | No flag | Allow | No action |
| I want to know where the funds come from. | No flag | No flag | Allow | No action |
| What is the source of my money? | No flag | No flag | Allow | No action |
| My transaction is still showing that is pending from my cash withdrawal. | No flag | No flag | Allow | No action |
| Where can I find the source of my available money? | No flag | No flag | Allow | No action |
| How can I lookup where funds came from? | No flag | No flag | Allow | No action |
| Can I see that history on my funds and where they came from? | No flag | No flag | Allow | No action |
| I have to verify the source of my funds | No flag | No flag | Allow | No action |
| How can I view the source of my available funds? | No flag | No flag | Allow | No action |
| Why does my money come from? | No flag | No flag | Allow | No action |
| I need to validate the source of my funds. | No flag | No flag | Allow | No action |
| Where are my funds coming from? I need to know. | No flag | No flag | Allow | No action |
| Where has my available money come from? | No flag | No flag | Allow | No action |
| Why do you need to know where my money is coming from? | No flag | No flag | Allow | No action |
| Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what…Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received! | No flag | No flag | Allow | No action |
| How can I see where my money comes from? | No flag | No flag | Allow | No action |
| How can I check the source for my funds? | No flag | No flag | Allow | No action |
No matching records