Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| My transfer is still coming up as pending. | No flag | No flag | Allow | No action |
| I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me. | No flag | No flag | Allow | No action |
| My transfer is still pending and I know the account numbers are correct. Please help. | No flag | No flag | Allow | No action |
| I transferred money yesterday, but it still isn't available? | No flag | No flag | Allow | No action |
| How long does a transfer stay pending? | No flag | No flag | Allow | No action |
| How long do transfer pend for? | No flag | No flag | Allow | No action |
| Why hasn't my transfer gone through yet? | No flag | No flag | Allow | No action |
| When will the transfer go through? | No flag | No flag | Allow | No action |
| There is an extra charge on my app that I was not told about or I was aware of! | No flag | No flag | Allow | No action |
| Please explain why the transfers shows up as pending? | No flag | No flag | Allow | No action |
| I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now? | No flag | No flag | Allow | No action |
| When will my transfer go through? | No flag | No flag | Allow | No action |
| What is the cause that the transfer shows as pending? | No flag | No flag | Allow | No action |
| When will the transfer be completed? | No flag | No flag | Allow | No action |
| Pending transfer? | No flag | No flag | Allow | No action |
| I would like to know why my payment is still pending, can you help? | No flag | No flag | Allow | No action |
| Someone transferred money to me and it doesn't show | No flag | No flag | Allow | No action |
| How long does a transfer take to be confirmed? | No flag | No flag | Allow | No action |
| I made a transfer 12 hours ago. Why is it still listed as pending? | No flag | No flag | Allow | No action |
| I am seeing an extra fee on my statement what is that for? | No flag | No flag | Allow | No action |
| Why does my transfer say "pending"? | No flag | No flag | Allow | No action |
| How long can I expect a transfer to pend for? | No flag | No flag | Allow | No action |
| For how long will my transfer be pending? | No flag | No flag | Allow | No action |
| Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are c…Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct. | No flag | No flag | Allow | No action |
| Why is a money transfer not showing? | No flag | No flag | Allow | No action |
| The transfer is coming up as pending the payment is due today. Will I be charged a fee? | No flag | No flag | Allow | No action |
| I am still waiting for a money transfer to show | No flag | No flag | Allow | No action |
| My transfer hasn't gone through yet. | No flag | No flag | Allow | No action |
| I am confused as to why my transfer could still be pending. | No flag | No flag | Allow | No action |
| How long does it take for a money transfer to show? | No flag | No flag | Allow | No action |
| What is this €1 fee in my statement? | No flag | No flag | Allow | No action |
| Can you remove my account please? | No flag | No flag | Allow | No action |
| i want to close an account but im not sure about setting up a new one in the future, what do you recommend | No flag | No flag | Allow | No action |
| My account needs to be deleted. | No flag | No flag | Allow | No action |
| I would like to delete my account please. | No flag | No flag | Allow | No action |
| What steps do I need to take to close my account? | No flag | No flag | Allow | No action |
| I'm tired of all the problems I've had. I want to quit this account! | No flag | No flag | Allow | No action |
| Please delete my account right now! | No flag | No flag | Allow | No action |
| I want to close my account | No flag | No flag | Allow | No action |
| unhappy with you, how to delete account | No flag | No flag | Allow | No action |
| I would like to delete my account. | No flag | No flag | Allow | No action |
| I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there? | No flag | No flag | Allow | No action |
| I am highly unsatisfied with this company and want to delete my account! | No flag | No flag | Allow | No action |
| I don't like your company. Delete my account. | No flag | No flag | Allow | No action |
| I would like to close my account. | No flag | No flag | Allow | No action |
| This company is terrible! Can you delete my account? | No flag | No flag | Allow | No action |
| This company is bad, please delete my account. | No flag | No flag | Allow | No action |
| please delete my account, your services are not up to par. | No flag | No flag | Allow | No action |
| I need your help in deleting my account. | No flag | No flag | Allow | No action |
| The service of this company sucks, I need to terminate my account. | No flag | No flag | Allow | No action |
No matching records