Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| The card got declined twice when I tried to use it to buy something online yesterday. | No flag | No flag | Allow | No action |
| If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined? | No flag | No flag | Allow | No action |
| Why did I get a transfer declined? | No flag | No flag | Allow | No action |
| Why did my my transfer get declined? | No flag | No flag | Allow | No action |
| How do I contact customer support about a transfer? | No flag | No flag | Allow | No action |
| You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I trie…You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing. | No flag | No flag | Allow | No action |
| Why was I unable to do a transfer? | No flag | No flag | Allow | No action |
| Trouble transferring transaction contact for help | No flag | No flag | Allow | No action |
| Why could my transfer have been declined? | No flag | No flag | Allow | No action |
| When I try and to buy something using my card it keeps getting declined. | No flag | No flag | Allow | No action |
| I noticed an extra $1 charge on my statement, can you tell me why that is? | No flag | No flag | Allow | No action |
| I could not do a transfer because it was declined | No flag | No flag | Allow | No action |
| When I submit a transfer, it is being declined. The information I put in has been reviewed. | No flag | No flag | Allow | No action |
| Why was the transfer declined? | No flag | No flag | Allow | No action |
| What is the reason my transfer was declined? | No flag | No flag | Allow | No action |
| My transfer got declined. | No flag | No flag | Allow | No action |
| My transfer was declined | No flag | No flag | Allow | No action |
| I tired to move my money, but my transfer was declined. | No flag | No flag | Allow | No action |
| I would like to know why my transfer was declined. | No flag | No flag | Allow | No action |
| I tried to make a transfer, but it was declined. Can you tell me why? | No flag | No flag | Allow | No action |
| For what reason was my transfer declined? | No flag | No flag | Allow | No action |
| There is an extra $1 charge | No flag | No flag | Allow | No action |
| My transfer has been declined and I know it should have went through. | No flag | No flag | Allow | No action |
| Double check your funds may be declined | No flag | No flag | Allow | No action |
| I can't transfer money from my account. | No flag | No flag | Allow | No action |
| Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined. | No flag | No flag | Allow | No action |
| I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken? | No flag | No flag | Allow | No action |
| I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken? | No flag | No flag | Allow | No action |
| My card is being declined online. Could you tell me what might be broken or wrong with the account? | No flag | No flag | Allow | No action |
| Are there any restrictions causing my transfer to be declined? | No flag | No flag | Allow | No action |
| I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you …I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please? | No flag | No flag | Allow | No action |
| I think my transfer was declined, but why? | No flag | No flag | Allow | No action |
| I need information about an extra €1 fee in my statement. | No flag | No flag | Allow | No action |
| I was supposed to get a purchase refunded but I don't see the money in my account | No flag | No flag | Allow | No action |
| Why is there an extra 1 pound charge on my card? | No flag | No flag | Allow | No action |
| I bought something and returned it and the money from the return isn't in my account. | No flag | No flag | Allow | No action |
| Why are there so many fees on my statement? | No flag | No flag | Allow | No action |
| What would be the reason there's an extra fee on my statement? | No flag | No flag | Allow | No action |
| It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Plea…It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account. | No flag | No flag | Allow | No action |
| Why doesn't a return show up im my account from a purchase I made? | No flag | No flag | Allow | No action |
| I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting m…I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you. | No flag | No flag | Allow | No action |
| Where is my new card? I have been waiting a week! | No flag | No flag | Allow | No action |
| Where did this 1 euro fee come from? | No flag | No flag | Allow | No action |
| My credit card was declined. | No flag | No flag | Allow | No action |
| The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really …The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner. | No flag | No flag | Allow | No action |
| Why was my card payment declined? | No flag | No flag | Allow | No action |
| I was trying to purchase something at the store today and my card has been declined. Why has this happened? | No flag | No flag | Allow | No action |
| My payment has been declined, I thought this issue was fixed! | No flag | No flag | Allow | No action |
| My card was declined in a shop | No flag | No flag | Allow | No action |
| Why did it decline my payment? | No flag | No flag | Allow | No action |
No matching records