Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| How do I reset a forgotten passcode, please? | No flag | No flag | Allow | No action |
| I can't recall my passcode and need to reset it. | No flag | No flag | Allow | No action |
| The incorrect rate was used in my foreign purchase | No flag | No flag | Allow | No action |
| Can I be given a new passcode? | No flag | No flag | Allow | No action |
| I do not know my passcode. | No flag | No flag | Allow | No action |
| I don't remember my code to get into the app. | No flag | No flag | Allow | No action |
| I no longer have my passcode. | No flag | No flag | Allow | No action |
| Why won't my passcode work? | No flag | No flag | Allow | No action |
| Can I resent my passcode? | No flag | No flag | Allow | No action |
| I need to reset my passcode. How do I do it? | No flag | No flag | Allow | No action |
| Show me please how to reset my passcode. | No flag | No flag | Allow | No action |
| Help me reset the passcode. | No flag | No flag | Allow | No action |
| I have forgotten my passcode to access my app | No flag | No flag | Allow | No action |
| Why was the exchange rate incorrect for an item I recently bought? | No flag | No flag | Allow | No action |
| What should I do if the passcode doesn't work for me? | No flag | No flag | Allow | No action |
| I do not remember the code, what should I do? | No flag | No flag | Allow | No action |
| Where can I reset the passcode? | No flag | No flag | Allow | No action |
| I need help resetting my passcode to access my app. | No flag | No flag | Allow | No action |
| What steps do I take to receive another passcode? | No flag | No flag | Allow | No action |
| I forgot my password | No flag | No flag | Allow | No action |
| I forgot my code to get into the app. | No flag | No flag | Allow | No action |
| I have forgotten my password. | No flag | No flag | Allow | No action |
| I forgot the code to access the app. | No flag | No flag | Allow | No action |
| Is there a way to reset my passcode? | No flag | No flag | Allow | No action |
| Why is my exchange rate wrong for an item I bought? | No flag | No flag | Allow | No action |
| Can you help me reset my password? | No flag | No flag | Allow | No action |
| Can I reset my password? I don't know what it is. | No flag | No flag | Allow | No action |
| How do I reset the passcode? | No flag | No flag | Allow | No action |
| What should I do if I forgot my passcode? | No flag | No flag | Allow | No action |
| My passcode doesn't work | No flag | No flag | Allow | No action |
| Tell me how to reset the passcode. | No flag | No flag | Allow | No action |
| I need a new passcode. | No flag | No flag | Allow | No action |
| I don't have my access code for the app. | No flag | No flag | Allow | No action |
| Can you tell me what to do to reset my passcode? | No flag | No flag | Allow | No action |
| What is the code I need to get into the app? | No flag | No flag | Allow | No action |
| How can I check the exchange rate applied to my transaction? | No flag | No flag | Allow | No action |
| Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN. | No flag | No flag | Allow | No action |
| My withdrawal was cancelled. | No flag | No flag | Allow | No action |
| This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue…This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately? | No flag | No flag | Allow | No action |
| The ATM did not allow me to withdraw | No flag | No flag | Allow | No action |
| Why was my ATM transaction cancelled? | No flag | No flag | Allow | No action |
| The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account? | No flag | No flag | Allow | No action |
| I was at the ATM trying to made a withdraw and I was declined. | No flag | No flag | Allow | No action |
| The ATM didn't let me get any cash | No flag | No flag | Allow | No action |
| I want to know why I have been unable to withdrawn funds. | No flag | No flag | Allow | No action |
| I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones! | No flag | No flag | Allow | No action |
| Your exchange rate is totally wrong for my card payment | No flag | No flag | Allow | No action |
| Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me. | No flag | No flag | Allow | No action |
| Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you p…Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account. | No flag | No flag | Allow | No action |
| I tried to make a cash withdrawal and it was declined. Why did this happen? | No flag | No flag | Allow | No action |
No matching records