Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| What is the limit to disposable cards you can have? | No flag | No flag | Allow | No action |
| How many times can I use a disposable card? | No flag | No flag | Allow | No action |
| What can I use a virtual disposable card for? | No flag | No flag | Allow | No action |
| Do you know what the restriction of the disposable cards are? | No flag | No flag | Allow | No action |
| What are the limits for disposable virtual cards? | No flag | No flag | Allow | No action |
| What are the limits to using disposable virtual cards? | No flag | No flag | Allow | No action |
| How many transactions can I do with one disposable card? | No flag | No flag | Allow | No action |
| How many times can I use the disposable virtual card I have? | No flag | No flag | Allow | No action |
| I am still waiting for my card after 1 week. Is this ok? | No flag | No flag | Allow | No action |
| I don't think my card payment exchange rate is correct. | No flag | No flag | Allow | No action |
| I think someone is using my card to make transactions I don't remember. | No flag | No flag | Allow | No action |
| someone is using my account | No flag | No flag | Allow | No action |
| Someone I don't know has used my card without permission. | No flag | No flag | Allow | No action |
| My card was used without my permission. | No flag | No flag | Allow | No action |
| Can I freeze my card right now? | No flag | No flag | Allow | No action |
| Freeze my account it's been hacked. | No flag | No flag | Allow | No action |
| There are transactions I didn't make, someone else must have used my card. | No flag | No flag | Allow | No action |
| Can you freeze my card because someone used it while I was out of town. I did not make these purchases. | No flag | No flag | Allow | No action |
| Someone is using my account to do online shopping! Please freeze it asap | No flag | No flag | Allow | No action |
| Someone else may be using my card. There are transactions I don't recognize. | No flag | No flag | Allow | No action |
| When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate? | No flag | No flag | Allow | No action |
| What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made …What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help! | No flag | No flag | Allow | No action |
| What do I do if I think my card was improperly used? | No flag | No flag | Allow | No action |
| How can I stop fraud on my account right now? | No flag | No flag | Allow | No action |
| I think my identity has been stolen, can you check on unauthorized charges? | No flag | No flag | Allow | No action |
| I think someone else is using my card. There are transactions I didn't make. | No flag | No flag | Allow | No action |
| I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it. | No flag | No flag | Allow | No action |
| Can I use app to freeze account and dispute fraud? | No flag | No flag | Allow | No action |
| My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it? | No flag | No flag | Allow | No action |
| Someone has my card number, freeze my account. | No flag | No flag | Allow | No action |
| I see random purchases to my account, was it hacked? | No flag | No flag | Allow | No action |
| They charged me wrong for a currency exchange on a purchase. | No flag | No flag | Allow | No action |
| It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent…It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately! | No flag | No flag | Allow | No action |
| How do I freeze my card using the app? | No flag | No flag | Allow | No action |
| My card has been compromised | No flag | No flag | Allow | No action |
| What should I do if I think that someone else may be using my card. | No flag | No flag | Allow | No action |
| The transactions showing up are strange, I think my card was used without me knowing. | No flag | No flag | Allow | No action |
| How do I freeze my account? | No flag | No flag | Allow | No action |
| I'm not certain, but someone may be using my card. | No flag | No flag | Allow | No action |
| How do I freeze my card? I think someone is using it to make a bunch of online transactions. | No flag | No flag | Allow | No action |
| I think someone got my card details and used it because there are transactions i don't recognize. What do I do now? | No flag | No flag | Allow | No action |
| Someone else used my card! | No flag | No flag | Allow | No action |
| I believe my card payment exchange rate is incorrect. | No flag | No flag | Allow | No action |
| I believe someone is using my card without my agreement! | No flag | No flag | Allow | No action |
| If I feel someone has my card information, can I get a new card? | No flag | No flag | Allow | No action |
| There are a few transaction that I don't recognize, I think someone managed to get my card details and use it. | No flag | No flag | Allow | No action |
| I think someone has access to my card numbers that shouldn't. | No flag | No flag | Allow | No action |
| I think my child used my card while I wasn't home. | No flag | No flag | Allow | No action |
| What do I do if I think someone managed to get my card information? | No flag | No flag | Allow | No action |
| I think someone copied the numbers on my card and is using them. | No flag | No flag | Allow | No action |
No matching records