Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
Cannot access my top up. No flagNo flagAllowNo action
Are my friends able to add funds to my account? No flagNo flagAllowNo action
Can I transfer money to my credit card? No flagNo flagAllowNo action
I bought something overseas and the wrong exchange rate is on my statement. No flagNo flagAllowNo action
Who else can top up my account No flagNo flagAllowNo action
Why is my money gone right when I attempted to top up No flagNo flagAllowNo action
How do i transfer money using my credit card? No flagNo flagAllowNo action
My friends want to top up my account No flagNo flagAllowNo action
Who can top up my accounts? No flagNo flagAllowNo action
show me how to top up with my card No flagNo flagAllowNo action
I topped up my card but the money disappeared. No flagNo flagAllowNo action
Why don't I see my top up in my wallet? No flagNo flagAllowNo action
Why can't I see the top-up amount I just added to my account? No flagNo flagAllowNo action
Are my friends able to top up my account? No flagNo flagAllowNo action
The exchange rate for my transaction last Saturday seems to have been wrong I got charged extra. Please fix. No flagNo flagAllowNo action
How can i get multiple disposble cards. No flagNo flagAllowNo action
Can I make many disposable cards per day? No flagNo flagAllowNo action
I need to use my disposable card multiple times a day, is there a cutoff limit? No flagNo flagAllowNo action
How do I make more than one disposable card in a day? No flagNo flagAllowNo action
Can I have more than one disposable card? No flagNo flagAllowNo action
what is the disposable cards limit? No flagNo flagAllowNo action
What's the most disposable cards I can have? No flagNo flagAllowNo action
Do these virtual cards have any caps on using them? No flagNo flagAllowNo action
How many disposable cards can I have? No flagNo flagAllowNo action
What is the amount of disposable cards I can have each day? No flagNo flagAllowNo action
Why is your exchange rate for my card payment wrong No flagNo flagAllowNo action
How many disposable cards per day am I allowed to have? No flagNo flagAllowNo action
How many card payments can I use on a disposable card? No flagNo flagAllowNo action
What if I need multiple disposable cards? No flagNo flagAllowNo action
If I have more than one disposable card, can I make five payments on each of them? No flagNo flagAllowNo action
Are you able to explain the restrictions of the disposable cards? No flagNo flagAllowNo action
What is the maximum number of transactions I can make with one card? No flagNo flagAllowNo action
What is the limit to number of transactions I can do with a disposable card? No flagNo flagAllowNo action
How many disposable cards is the limit? No flagNo flagAllowNo action
Tell me how many transactions I can do with a disposable card. No flagNo flagAllowNo action
I have to have several disposable cards per day. No flagNo flagAllowNo action
Why am I being charged more ? No flagNo flagAllowNo action
I would like to know any restrictions for the disposable cards. No flagNo flagAllowNo action
How can I create many temporary cards daily? No flagNo flagAllowNo action
Is it possible to make several disposable cards in a day? No flagNo flagAllowNo action
How many disposable cards can I make in a single day? No flagNo flagAllowNo action
Is there a limit to how many transactions I can make on one disposable card? No flagNo flagAllowNo action
Are there any limits to how many disposable cards I can use? No flagNo flagAllowNo action
Can you explain the virtual cards limit? No flagNo flagAllowNo action
How many disposable virtual cards can I have? No flagNo flagAllowNo action
I need to create several disposable cards per day. No flagNo flagAllowNo action
Are there any hindrances to using a disposable virtual card? No flagNo flagAllowNo action
I purchased an item and the exchange rate I was given was incorrect. No flagNo flagAllowNo action
How many disposable cards can I own? No flagNo flagAllowNo action
How many virtual cards do I get? No flagNo flagAllowNo action