Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| My top-up was cancelled; will I receive a refund? | Custom policies | Custom keywords | Review | Review |
| Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please. | Custom policies | Custom keywords | Review | Review |
| im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they…im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please. | Custom policies | Custom keywords | Review | Review |
| I would like a refund on the extra pound I was charged. | Custom policies | Custom keywords | Review | Review |
| Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP? | Custom policies | Custom keywords | Review | Review |
| Can I receive a refund for my item? | Custom policies | Custom keywords | Review | Review |
| Get an item refund | Custom policies | Custom keywords | Review | Review |
| Would I be able to get a refund for something I bought? | Custom policies | Custom keywords | Review | Review |
| I need to do a refund | Custom policies | Custom keywords | Review | Review |
| I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this. | Custom policies | Custom keywords | Review | Review |
| I would like a refund for something I bought | Custom policies | Custom keywords | Review | Review |
| Can I have a refund? | Custom policies | Custom keywords | Review | Review |
| Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as p…Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent. | Custom policies | Custom keywords | Review | Review |
| I want a refund because my package has been taking too long to arrive. How do I go about doing that? | Custom policies | Custom keywords | Review | Review |
| How do I apply for a refund? | Custom policies | Custom keywords | Review | Review |
| What do I need to do to get a refund? | Custom policies | Custom keywords | Review | Review |
| I need a refund? | Custom policies | Custom keywords | Review | Review |
| I bought something but now I would like a refund. How do I do that? | Custom policies | Custom keywords | Review | Review |
| How do I claim a refund? | Custom policies | Custom keywords | Review | Review |
| I don't want the item, I bought it on accident, can I get a refund? | Custom policies | Custom keywords | Review | Review |
| Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Plea…Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent. | Custom policies | Custom keywords | Review | Review |
| I would like a refund on one of your products that has been sold to me | Custom policies | Custom keywords | Review | Review |
| I am not Happy with this product can i get a refund? | Custom policies | Custom keywords | Review | Review |
| Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible. | Custom policies | Custom keywords | Review | Review |
| I bought this item and was charged the wrong amount can I get a refund? | Custom policies | Custom keywords | Review | Review |
| What's the refund process? | Custom policies | Custom keywords | Review | Review |
| I want a refund for my purchase | Custom policies | Custom keywords | Review | Review |
| How can I process a refund for something I purchased? | Custom policies | Custom keywords | Review | Review |
| The refund isn't showing up on my account. | Custom policies | Custom keywords | Review | Review |
| My refund is missing from my statement. | Custom policies | Custom keywords | Review | Review |
| I requested a refund, and never received it. What can I do? | Custom policies | Custom keywords | Review | Review |
| There's a refund missing from my statement | Custom policies | Custom keywords | Review | Review |
| I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing…I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now? | Custom policies | Custom keywords | Review | Review |
| I am awaiting my refund | Custom policies | Custom keywords | Review | Review |
| How long does it take for a refund? | Custom policies | Custom keywords | Review | Review |
| Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing …Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me? | Custom policies | Custom keywords | Review | Review |
| Can you tell me why my refund is not showing in my statement? | Custom policies | Custom keywords | Review | Review |
| I asked for a refund last week but nothing has happened yet, can you help me please? | Custom policies | Custom keywords | Review | Review |
| Why is my refund missing from my statement? | Custom policies | Custom keywords | Review | Review |
| Still waiting on a refund. | Custom policies | Custom keywords | Review | Review |
| I requested a refund and it is missing. | Custom policies | Custom keywords | Review | Review |
| Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise. | Custom policies | Custom keywords | Review | Review |
| Do you have any idea on when I will receive my refund? I got my statement and it was not there. | Custom policies | Custom keywords | Review | Review |
| Why isn't a recent refund on my statement? | Custom policies | Custom keywords | Review | Review |
| Where can I see the refund in my account | Custom policies | Custom keywords | Review | Review |
| i was supposed to get a refund but my balance hasn't changed, why not? | Custom policies | Custom keywords | Review | Review |
| I requested a refund from a merchant days ago but I do not see it in my account. | Custom policies | Custom keywords | Review | Review |
| The refund has not appeared in my account | Custom policies | Custom keywords | Review | Review |
| Did my refund go through? It's not on my statement. | Custom policies | Custom keywords | Review | Review |
| My statement doesn't show that a refund has processed | Custom policies | Custom keywords | Review | Review |
No matching records