Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| What do I do if the bank machine won't accept my PIN attempts anymore? | No flag | No flag | Allow | No action |
| Can you unlock my pin? I think I entered the wrong pin too many times. | No flag | No flag | Allow | No action |
| How do I deal with a blocked PIN? | No flag | No flag | Allow | No action |
| I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back? | No flag | No flag | Allow | No action |
| Can I unblock my card using the app? | No flag | No flag | Allow | No action |
| I'v exhausted all the of times I can try my PIN | No flag | No flag | Allow | No action |
| Can I link my new card? | No flag | No flag | Allow | No action |
| How can I unlock my pin from too many tries? | No flag | No flag | Allow | No action |
| Help! I forgot my PIN and have been locked out of using my card. | No flag | No flag | Allow | No action |
| My account is blocked, how do I log in now | No flag | No flag | Allow | No action |
| Why did I get blocked? | No flag | No flag | Allow | No action |
| Are you able to unblock my pin? | No flag | No flag | Allow | No action |
| Can you assist me with unblocking my PIN? I put it in wrong too many times. | No flag | No flag | Allow | No action |
| I entered the wrong pin too many times and now I am blocked. Help me unblock! | No flag | No flag | Allow | No action |
| My pins seems to be blocked, can you unblock it please | No flag | No flag | Allow | No action |
| Can you unblock my pin after too many wrong pin attempts? | No flag | No flag | Allow | No action |
| What can you do to unblock my pin? | No flag | No flag | Allow | No action |
| Hello, I found the card I misplaced and I need to reactive it, how do I do that? | No flag | No flag | Allow | No action |
| My PIN is blocked, what do I do? | No flag | No flag | Allow | No action |
| Can I reactivate my PIN? | No flag | No flag | Allow | No action |
| How do I reset my PIN? | No flag | No flag | Allow | No action |
| Can I unblock my pin? | No flag | No flag | Allow | No action |
| How do I unblock my PIN? | No flag | No flag | Allow | No action |
| My card's frozen, what can I do? | No flag | No flag | Allow | No action |
| How can I unlock the pin? | No flag | No flag | Allow | No action |
| Since my pin is blocked, would you help me unblock it? | No flag | No flag | Allow | No action |
| My PIN is not working and I need assistance. | No flag | No flag | Allow | No action |
| Where can I get my PIN unblocked? | No flag | No flag | Allow | No action |
| Can you tell me how to link one of your cards that I already have? | No flag | No flag | Allow | No action |
| Are contactless payments enabled on my new card? | No flag | No flag | Allow | No action |
| My contanctless has stopped working | No flag | No flag | Allow | No action |
| what is required documents for new card process ? | No flag | No flag | Allow | No action |
| I don't know what's wrong, my contactless stopped working. Tried it in a few different places today and it didn't work in any of them. | No flag | No flag | Allow | No action |
| How do I get the contactless feature to work for my card? | No flag | No flag | Allow | No action |
| I tried to pay contactless at the bus today and it didn't work. Any ideas why? | No flag | No flag | Allow | No action |
| I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue? | No flag | No flag | Allow | No action |
| Do you know why my contactless won't work? | No flag | No flag | Allow | No action |
| My contactless payments have not been completed successfully. | No flag | No flag | Allow | No action |
| Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today? | No flag | No flag | Allow | No action |
| How do I view the card I received in the app? | No flag | No flag | Allow | No action |
| For some reason my contactless has stopped working. I don't know what the problem is. What can I do? | No flag | No flag | Allow | No action |
| I couldn't use my contactless this morning, it wasn't accepted. | No flag | No flag | Allow | No action |
| Contactless isn't working for me | No flag | No flag | Allow | No action |
| Why wouldn't the contactless payment work when I tried to pay at the bus today? | No flag | No flag | Allow | No action |
| How do I check my security settings to allow contactless pay? | No flag | No flag | Allow | No action |
| What can I do if contactless doesn't work? | No flag | No flag | Allow | No action |
| Fix my contactless | No flag | No flag | Allow | No action |
| How can I make my contactless work for the metro? | No flag | No flag | Allow | No action |
| My contactless is not working | No flag | No flag | Allow | No action |
| Can you help my fix my contactless? | No flag | No flag | Allow | No action |
No matching records