Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Why could I not get cash? | No flag | No flag | Allow | No action |
| why couldn't I get cash in the ATM? | No flag | No flag | Allow | No action |
| Why can't I get cash? | No flag | No flag | Allow | No action |
| Why didn't the ATM give me my money? | No flag | No flag | Allow | No action |
| I go the wrong exchange rate applied to my purchase in a foreign country. | No flag | No flag | Allow | No action |
| i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen? | No flag | No flag | Allow | No action |
| The ATM isn't giving out any money. | No flag | No flag | Allow | No action |
| Why was I declined getting cash? | No flag | No flag | Allow | No action |
| I couldn't get cash at the atm | No flag | No flag | Allow | No action |
| Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with…Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account? | No flag | No flag | Allow | No action |
| Why could I not choose cash at the ATM? | No flag | No flag | Allow | No action |
| My cash withdrawl was declined why? | No flag | No flag | Allow | No action |
| Is there a reason that the ATM declined my transaction? | No flag | No flag | Allow | No action |
| The cash I tried to draw from the ATM was not approved. | No flag | No flag | Allow | No action |
| atm would not give me cash | No flag | No flag | Allow | No action |
| I've been waiting longer than expected for my card. | No flag | No flag | Allow | No action |
| My statement has a dollar I have been charged showing up on it. | No flag | No flag | Allow | No action |
| My card payment is still on hold, why is it so? | No flag | No flag | Allow | No action |
| Why is my payment pending? | No flag | No flag | Allow | No action |
| My card payment is still pending. | No flag | No flag | Allow | No action |
| How do i finalize a card payment | No flag | No flag | Allow | No action |
| Why is my card payment showing as pending? | No flag | No flag | Allow | No action |
| Why has my payment not gone through? | No flag | No flag | Allow | No action |
| Please help me to know the status of my card payment as its pending since a while. | No flag | No flag | Allow | No action |
| I recently made a payment, and it is showing up in my account as "pending". What does that mean? | No flag | No flag | Allow | No action |
| What does it mean by pending payment? | No flag | No flag | Allow | No action |
| When will my card payment be done pending? | No flag | No flag | Allow | No action |
| Why is there a fee for an extra pound in my statement? | No flag | No flag | Allow | No action |
| I made this payment days ago so why hasn't it gone through yet? | No flag | No flag | Allow | No action |
| I am seeing pending from the card payment I made. | No flag | No flag | Allow | No action |
| My card payment is showing pending. | No flag | No flag | Allow | No action |
| I bought some stuff this morning but the payment shows as pending | No flag | No flag | Allow | No action |
| I am waiting for a payment to go through. | No flag | No flag | Allow | No action |
| How long does an item I bought show as pending? | No flag | No flag | Allow | No action |
| What is a pending payment? | No flag | No flag | Allow | No action |
| I would like to know why my purchases from this morning are still pending. | No flag | No flag | Allow | No action |
| Why is there a pending transaction on my card? | No flag | No flag | Allow | No action |
| My card payment is pending. | No flag | No flag | Allow | No action |
| I'm not okay with this fee on my statement. | No flag | No flag | Allow | No action |
| Why is a payment showing up on my card as pending? | No flag | No flag | Allow | No action |
| I made a purchase and it says it's pending. What does that mean? | No flag | No flag | Allow | No action |
| How long do card transactions take to clear? | No flag | No flag | Allow | No action |
| what does pending mean? | No flag | No flag | Allow | No action |
| How long will this card payment stay pending? | No flag | No flag | Allow | No action |
| My payment still hasn't processed! | No flag | No flag | Allow | No action |
| I was double charged, and the second charge is showing as "pending". How long will it be before I get my money back once the second charge has been re…I was double charged, and the second charge is showing as "pending". How long will it be before I get my money back once the second charge has been refunded? | No flag | No flag | Allow | No action |
| I have waited 15 days, but my payment still hasn't cleared. | No flag | No flag | Allow | No action |
| Why would I have a pending payment? | No flag | No flag | Allow | No action |
| Explain what the pending payment means? | No flag | No flag | Allow | No action |
| Why is there an extra dollar charged to my account? | No flag | No flag | Allow | No action |
No matching records