Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
Which cards do you guys support? I want to top up using my credit card. No flagNo flagAllowNo action
What credit cards are supported? No flagNo flagAllowNo action
What cards and currencies do you support? No flagNo flagAllowNo action
How do I transfer funds from my American Express into my account? No flagNo flagAllowNo action
How can I use American Express to add money to my account? No flagNo flagAllowNo action
Is it normal to have to wait over a week for my new card? No flagNo flagAllowNo action
what are exchange rates No flagNo flagAllowNo action
When adding money, what are the currencies you take? No flagNo flagAllowNo action
Which forms of currency are accepted? No flagNo flagAllowNo action
Are US credit cards accepted? No flagNo flagAllowNo action
I want to add money but don't know what currencies you accept, can you tell me? No flagNo flagAllowNo action
why wouldn't you support american express? its a card i like and use often and i don't want to get a different one No flagNo flagAllowNo action
Tell me which cards and what currency is supported. No flagNo flagAllowNo action
Do you support all cards and currencies? No flagNo flagAllowNo action
Which credit or debit cards can I use to top up? No flagNo flagAllowNo action
What options do I have in regards to payment? No flagNo flagAllowNo action
I just have one other card from the US. Is that okay? No flagNo flagAllowNo action
What are the most current exchange rates? No flagNo flagAllowNo action
What are all the currencies and cards supported to use this? No flagNo flagAllowNo action
What cards to do you support to top up. No flagNo flagAllowNo action
Do you accept other currencies besides US Dollars? No flagNo flagAllowNo action
Can I use any currency to add money? No flagNo flagAllowNo action
Is my currency okay to add money with? No flagNo flagAllowNo action
What cards and currencies will suffice? No flagNo flagAllowNo action
How can I use American Express to add funds to my account? No flagNo flagAllowNo action
What cards and currencies are supported? No flagNo flagAllowNo action
What currencies or cards do you support for topping up? No flagNo flagAllowNo action
Which cards and currencies do you support? No flagNo flagAllowNo action
Can you explain your exchange rate policy to me? No flagNo flagAllowNo action
Where can I obtain my virtual card? No flagNo flagAllowNo action
How do you get a virtual card? No flagNo flagAllowNo action
Where can I find a virtual card? No flagNo flagAllowNo action
Is there an option to have a virtual card? No flagNo flagAllowNo action
If I don't want a physical card can i get a virtual version? No flagNo flagAllowNo action
I requested a virtual card but it is not showing up. Why? No flagNo flagAllowNo action
Can you tell me how to order a virtual card? No flagNo flagAllowNo action
Where is the virtual card? No flagNo flagAllowNo action
what is the virtual card No flagNo flagAllowNo action
how do i get a virtual card? No flagNo flagAllowNo action
Is it a good time to exchange? No flagNo flagAllowNo action
Where do I order a virtual card from? No flagNo flagAllowNo action
Why did I not get a virtual card yet? No flagNo flagAllowNo action
How can I order virtual cards? No flagNo flagAllowNo action
Can you tell me where I can order a virtual card? No flagNo flagAllowNo action
Is it possible for me to get a virtual card? No flagNo flagAllowNo action
Is this where I order a virtual card? No flagNo flagAllowNo action
What are the steps to getting a virtual card? No flagNo flagAllowNo action
help me obtain a virtual card No flagNo flagAllowNo action
Where is the virtual card located? No flagNo flagAllowNo action
Where can I order a virtual card? No flagNo flagAllowNo action