Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket. | No flag | No flag | Allow | No action |
| I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is…I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on? | No flag | No flag | Allow | No action |
| I didn't get all the cash I requested for at the ATM | No flag | No flag | Allow | No action |
| How come the ATM gave me less cash than what I asked for? | No flag | No flag | Allow | No action |
| Why did I not get my cash back after I withdrew? | No flag | No flag | Allow | No action |
| I got less cash than the one I specified in the ATM | No flag | No flag | Allow | No action |
| The amount of cash I received was incorrect | No flag | No flag | Allow | No action |
| I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do? | No flag | No flag | Allow | No action |
| The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more. | No flag | No flag | Allow | No action |
| The amount of cash I received was different than what I requested. | No flag | No flag | Allow | No action |
| Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the …Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash? | No flag | No flag | Allow | No action |
| I already have one of your cards, how do I link them? | No flag | No flag | Allow | No action |
| The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more. | No flag | No flag | Allow | No action |
| I did not get as much cash as I requested at the ATM. | No flag | No flag | Allow | No action |
| How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though... | No flag | No flag | Allow | No action |
| Where is the money I pushed it's on my mobile app as being withdrawn. | No flag | No flag | Allow | No action |
| Why did I not get all the cash I asked for? | No flag | No flag | Allow | No action |
| My cash withdrawal was partly declined | No flag | No flag | Allow | No action |
| Why did I only get $20 when I tried to get $100 | No flag | No flag | Allow | No action |
| I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in th…I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this. | No flag | No flag | Allow | No action |
| I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more | No flag | No flag | Allow | No action |
| I tried to get $100 but I just got $20 | No flag | No flag | Allow | No action |
| How do I link my replacement card? | No flag | No flag | Allow | No action |
| I have not received the amount of cash i was supposed to. | No flag | No flag | Allow | No action |
| I asked for $100 cash but only got $20? | No flag | No flag | Allow | No action |
| Where is the money that I asked for? I asked for more than I got! | No flag | No flag | Allow | No action |
| I withdrew money but the full amount wasn't dispensed. | No flag | No flag | Allow | No action |
| Something went wrong with my withdrawal. The amount of money isn't right. | No flag | No flag | Allow | No action |
| I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually rec…I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received. | No flag | No flag | Allow | No action |
| I asked for 100 but only got 20. | No flag | No flag | Allow | No action |
| I didn't receive the right amount of cash back | No flag | No flag | Allow | No action |
| The ATM gave me less cash than I requested | No flag | No flag | Allow | No action |
| I didn't get as much cash as I asked for from the ATM, why? | No flag | No flag | Allow | No action |
| Can I link another card to my account? | No flag | No flag | Allow | No action |
| What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds. | No flag | No flag | Allow | No action |
| I tried to take out cash but the amount isn't right, so what do I do? | No flag | No flag | Allow | No action |
| I didn't receive all the cash I asked for | No flag | No flag | Allow | No action |
| I just got $20 when I tried to get $100 | No flag | No flag | Allow | No action |
| The right amount of cash was not sent to me. | No flag | No flag | Allow | No action |
| The ATM didn't give me the the withdraw amount requested. | No flag | No flag | Allow | No action |
| Why did I get less money than I asked for? | No flag | No flag | Allow | No action |
| I didn't get the right amount at the ATM. | No flag | No flag | Allow | No action |
| did not receive correct cash upon withdrawal | No flag | No flag | Allow | No action |
| Will declined funds I tried to withdraw be returned to me? | No flag | No flag | Allow | No action |
| still waiting on that card | No flag | No flag | Allow | No action |
| I need to know your exchange rates. | No flag | No flag | Allow | No action |
| I payed with a card and was charged an extra fee | No flag | No flag | Allow | No action |
| I was charged a fee after using my card and I shouldn't have been. | No flag | No flag | Allow | No action |
| Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before. | No flag | No flag | Allow | No action |
| I show another charge on my card from when I used it, why? | No flag | No flag | Allow | No action |
No matching records