Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
My card has not arrived yet. No flagNo flagAllowNo action
Why won't my card show up on the app? No flagNo flagAllowNo action
May I exchange currencies with this? No flagNo flagAllowNo action
Tell me how I can exchange between different currency. No flagNo flagAllowNo action
Can I change from one currency to another? No flagNo flagAllowNo action
How do I change GBP to AUD? No flagNo flagAllowNo action
Will this app exchange currencies? No flagNo flagAllowNo action
How do I convert currencies with the app? No flagNo flagAllowNo action
How are currencies exchanged? No flagNo flagAllowNo action
Can I exchange currencies with this app? No flagNo flagAllowNo action
How do I make an exchange from one currency to another? No flagNo flagAllowNo action
How do I interconvert between AUD and GBP? No flagNo flagAllowNo action
I would like to reactivate my card. No flagNo flagAllowNo action
What all currencies can be exchanged? No flagNo flagAllowNo action
What is the best way to exchange currency between USD and GBP using your app? No flagNo flagAllowNo action
If I wanted to make a change from GBP to AUD what is the process? No flagNo flagAllowNo action
Can I get some money exchanged? No flagNo flagAllowNo action
Is it possible to change to another currency? No flagNo flagAllowNo action
How do I exchange my GBP to AUD? No flagNo flagAllowNo action
How would I use my money in a different country? No flagNo flagAllowNo action
If I receive foreign currencies, am I able to exchange them on the app? No flagNo flagAllowNo action
Can I change to another currency? No flagNo flagAllowNo action
I need AUD not GBP, how do I change it? No flagNo flagAllowNo action
Where do I link the new card? No flagNo flagAllowNo action
What is the best way to exchange currency? No flagNo flagAllowNo action
If I need GBP instead of AUD what do I do? No flagNo flagAllowNo action
I was wondering whether exchanging currencies can be done on this app. No flagNo flagAllowNo action
I might need AUD instead of GBP, how to change? No flagNo flagAllowNo action
How do I go through the process of currency exchange? No flagNo flagAllowNo action
Change currency No flagNo flagAllowNo action
Can am I able to exchange currencies? No flagNo flagAllowNo action
Where do I go to change GBP? No flagNo flagAllowNo action
What currency's can i exchange for? No flagNo flagAllowNo action
What currencies will this app exchange? No flagNo flagAllowNo action
I have received my card, can you help me put it in the app? No flagNo flagAllowNo action
Can this app help me exchange currencies? No flagNo flagAllowNo action
I would like to exchange some currency. No flagNo flagAllowNo action
Can I exchange between GBP and USD on the app? No flagNo flagAllowNo action
Is there currency exchange on this app? No flagNo flagAllowNo action
Can I change my currency from USD to EUR? No flagNo flagAllowNo action
I think I want AUD and not GBP, can you help? No flagNo flagAllowNo action
How do I exchange currency? No flagNo flagAllowNo action
Can I use this app to change dollars into euros? No flagNo flagAllowNo action
Can I exchange currencies with my account? No flagNo flagAllowNo action
I would like to exchange currencies No flagNo flagAllowNo action
How do I link a card that I already have? No flagNo flagAllowNo action
My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't …My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used? No flagNo flagAllowNo action
I can't find my card and think it may have been stolen. No flagNo flagAllowNo action
Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you? No flagNo flagAllowNo action
I cant find my card, it's gone. No flagNo flagAllowNo action