Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
Can you explain where I can find the auto-top option? No flagNo flagAllowNo action
What is the auto top up function and where can I find that at? No flagNo flagAllowNo action
Is there a way to top-up automatically? No flagNo flagAllowNo action
Is there a top-up feature, if there isn't a lot of money left? No flagNo flagAllowNo action
What is the highest limit for Auto Top? No flagNo flagAllowNo action
How do I enable auto-top up? No flagNo flagAllowNo action
I'm starting to think my card is lost because it still hasn't arrived, can you help? No flagNo flagAllowNo action
I've tried my card a bunch of times and it never worked. No flagNo flagAllowNo action
I can't get my card to work. No flagNo flagAllowNo action
My card appears to be broken how can I fix it? No flagNo flagAllowNo action
How do I know why my card isn't working? No flagNo flagAllowNo action
My card broke. No flagNo flagAllowNo action
My card won't work. No flagNo flagAllowNo action
Why is my card not working? No flagNo flagAllowNo action
Can you please identify the problem with my bank card? No flagNo flagAllowNo action
How do I unblock my card using the app? No flagNo flagAllowNo action
My card does not work No flagNo flagAllowNo action
Is there tracking info available? No flagNo flagAllowNo action
How can I get my physical card to work? No flagNo flagAllowNo action
Can someone assist me by explaining why my card is not working? No flagNo flagAllowNo action
Help me. My card doesn't work. No flagNo flagAllowNo action
Can a card stop working? No flagNo flagAllowNo action
I think my card is broken No flagNo flagAllowNo action
Why isn't my card working? No flagNo flagAllowNo action
My card isn't working anymore. No flagNo flagAllowNo action
My card was declined today when eating and I need to know what's wrong. No flagNo flagAllowNo action
My card doesn't work. No flagNo flagAllowNo action
How can I resolve a problem where my card won't go through at all? No flagNo flagAllowNo action
What is the tracking number for the card you sent? No flagNo flagAllowNo action
My actual card isn't working. No flagNo flagAllowNo action
Is my card broken? No flagNo flagAllowNo action
I broke my card No flagNo flagAllowNo action
My card stopped working No flagNo flagAllowNo action
My card is broke, what do I do? No flagNo flagAllowNo action
I tried using my card today and it's not working, can you help me? No flagNo flagAllowNo action
My card stopped working when I use it No flagNo flagAllowNo action
I can't use my card. No flagNo flagAllowNo action
Need help with my card. It's not working. No flagNo flagAllowNo action
I cannot use my card. No flagNo flagAllowNo action
Where is the tracking number for the card you sent me? No flagNo flagAllowNo action
The card I've got seems to be broken. No flagNo flagAllowNo action
My card isn't working No flagNo flagAllowNo action
My card suddenly quit working. No flagNo flagAllowNo action
I have tried to use my card several times and it does not work. No flagNo flagAllowNo action
The card I have doesn't work. No flagNo flagAllowNo action
My card doesn't accept any transaction at all. What's wrong?? No flagNo flagAllowNo action
How can i check if my card is working? No flagNo flagAllowNo action
Nothing goes through on my card. No flagNo flagAllowNo action
How do I find out why my card won't work? No flagNo flagAllowNo action
Could it be that I deactivated my card, its not working? No flagNo flagAllowNo action