Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
How long until my card is delivered? No flagNo flagAllowNo action
I was expecting my new card and am wondering why I haven't received it yet? No flagNo flagAllowNo action
I need my card to come as soon as possible. No flagNo flagAllowNo action
When can I expect to receive my new card? No flagNo flagAllowNo action
I am waiting for my card to arrive. No flagNo flagAllowNo action
I need my card as soon as possible. No flagNo flagAllowNo action
I need it delivered by Saturday. No flagNo flagAllowNo action
What's the U.S. Delivery time? No flagNo flagAllowNo action
When will my card arrive? No flagNo flagAllowNo action
can I choose a date for delivery? No flagNo flagAllowNo action
Can I make sure my card is delivered on a specific day? No flagNo flagAllowNo action
Can I have it be delivered at a certain time? No flagNo flagAllowNo action
How do I know when my card will arrive? No flagNo flagAllowNo action
When traveling, can I auto top-up my card at certain times? No flagNo flagAllowNo action
Is there a limit when using auto top-up? No flagNo flagAllowNo action
Will it automatically top-up or do I need to do that manually if there isn't much cash left? No flagNo flagAllowNo action
I'm running out of money, can I auto top up? No flagNo flagAllowNo action
How do I use auto top up? No flagNo flagAllowNo action
Can it automatically top-up money if there isn't much left? No flagNo flagAllowNo action
If there isn't much money left can it automatically top-up? No flagNo flagAllowNo action
I read about the auto-top up function, but can't find it in the app. No flagNo flagAllowNo action
Can I have it add money at certain time intervals when I travel? No flagNo flagAllowNo action
I'm going to be away for awhile, can I have it add money automatically in certain intervals? No flagNo flagAllowNo action
I'm still waiting on my card to be delivered. No flagNo flagAllowNo action
Where can I find the "auto-top" feature? No flagNo flagAllowNo action
I just activated auto top-up, but it is not letting me enable it. Why not? No flagNo flagAllowNo action
Is there an auto top-up option? No flagNo flagAllowNo action
where is theft-top option? No flagNo flagAllowNo action
Are there limits on auto top-up? No flagNo flagAllowNo action
can you assist me with the auto top up ? No flagNo flagAllowNo action
Do you have any limit on the auto top-up? No flagNo flagAllowNo action
Why are there limits on auto top-up? No flagNo flagAllowNo action
How can I top up automatically? No flagNo flagAllowNo action
How do I make sure I don't run out of money on my card while traveling? No flagNo flagAllowNo action
Does the card you sent have a way to track to it? No flagNo flagAllowNo action
What's the limit on automatic top-up? No flagNo flagAllowNo action
If I will be traveling, is there a way to auto top-up my card on certain days? No flagNo flagAllowNo action
Where is the auto top-up option? No flagNo flagAllowNo action
Can I have a auto top-up when my account is short? No flagNo flagAllowNo action
Do you have an auto top-up option? No flagNo flagAllowNo action
Can I space out how often money is transferred along my travels? No flagNo flagAllowNo action
Will it automatically top-up money if there isn't a lot left? No flagNo flagAllowNo action
Can I have it add money automatically in certain intervals? No flagNo flagAllowNo action
Can I set up an automatic top-up for travel. No flagNo flagAllowNo action
I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me? No flagNo flagAllowNo action
I ordered a card and I still haven't received it. It's been two weeks. What can I do? No flagNo flagAllowNo action
how do I top up my money automatically No flagNo flagAllowNo action
Can I be topped up once I hit a certain balance? No flagNo flagAllowNo action
Will it automatically top-up if there isn't much money left? No flagNo flagAllowNo action
Is there any way to Auto top-up? No flagNo flagAllowNo action