Guardful AI

Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
My American Express is in my Apple Pay and the top up is failing, why? No flagNo flagAllowNo action
How can I top-ff my account using my Apple Watch? No flagNo flagAllowNo action
can google pay be used to make a top-up No flagNo flagAllowNo action
How do I get the Top Up feature on my apple watch working? No flagNo flagAllowNo action
How do I troubleshoot Google pay top up? No flagNo flagAllowNo action
How do I top up with Apple Pay? No flagNo flagAllowNo action
Why isn't my top up working using my saved American Express in ApplePay? No flagNo flagAllowNo action
How do I use the top up app with my apple watch? No flagNo flagAllowNo action
Google pay and top up, I want it, can I get it? No flagNo flagAllowNo action
Is there a way to know when my card will arrive? No flagNo flagAllowNo action
My card hasn't arrived yet. No flagNo flagAllowNo action
How fast can you deliver? No flagNo flagAllowNo action
What can I use to verify my identify? No flagNo flagAllowNo action
What do you need to verify my identity? No flagNo flagAllowNo action
I need to verify my identity, but how do I do that? No flagNo flagAllowNo action
How can I verify my indentity? No flagNo flagAllowNo action
What is needed to prove my identity? No flagNo flagAllowNo action
What do you need for my identity check? No flagNo flagAllowNo action
How do you verify an identity? No flagNo flagAllowNo action
Is there a specific type you need for identity verification? No flagNo flagAllowNo action
I got a message that I need to verify my identity; what do I do? No flagNo flagAllowNo action
Are there any documents needed for the identity check? No flagNo flagAllowNo action
Ordered awhile back, what is the ETA in the US? No flagNo flagAllowNo action
What are the steps I need to take to verify my identity? No flagNo flagAllowNo action
What do I need to verify my identity No flagNo flagAllowNo action
I need to verify my identity No flagNo flagAllowNo action
I need some help with identity verification. No flagNo flagAllowNo action
What's the process for ID verification? No flagNo flagAllowNo action
I would like to know how I can verify my Identity. No flagNo flagAllowNo action
What kind of documents do I need for the identity check? No flagNo flagAllowNo action
Let me know the steps for the identity checks No flagNo flagAllowNo action
What should I do to verify my identity? No flagNo flagAllowNo action
What are the steps to verify my identity? No flagNo flagAllowNo action
How long should I expect for the card to arrive? No flagNo flagAllowNo action
How does my identity get verified? No flagNo flagAllowNo action
What things do I need to verify my identity? No flagNo flagAllowNo action
What steps do I take to verify my identity? No flagNo flagAllowNo action
Can I verify my identity online? No flagNo flagAllowNo action
do the details of my profile have to match my documents No flagNo flagAllowNo action
Where do I verify my identity? No flagNo flagAllowNo action
When getting my ID checked, what are the steps involved? No flagNo flagAllowNo action
do I need anything for the identity check? No flagNo flagAllowNo action
which kind of documentation do I need for identity check? No flagNo flagAllowNo action
How do I go forth on verifying my identity? No flagNo flagAllowNo action
Whats the delivery time to the United States? No flagNo flagAllowNo action
What can I do to verify my identity? No flagNo flagAllowNo action
What do you need so I can verify my identity? No flagNo flagAllowNo action
What do I need to show who I am? No flagNo flagAllowNo action
Do I need any kind of documentation for the identity check? No flagNo flagAllowNo action
What will I need for identity verification? No flagNo flagAllowNo action