Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
How do I know if my top up was unsuccessful? No flagNo flagAllowNo action
I'm pretty sure my top up failed. How do I fix this? No flagNo flagAllowNo action
why isnt top up working No flagNo flagAllowNo action
Can you tell me why my top up didn't work? No flagNo flagAllowNo action
I want to make a currency exchange to EU. No flagNo flagAllowNo action
I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me. No flagNo flagAllowNo action
the balance on my account didnt change when i transferred money No flagNo flagAllowNo action
How long will it take for my transferred money to show up? No flagNo flagAllowNo action
Why didn't my balance change after I transferred some money? No flagNo flagAllowNo action
When will my balance update after a transfer? No flagNo flagAllowNo action
How long does it take for an international transfer into my account? No flagNo flagAllowNo action
The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at…The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay. No flagNo flagAllowNo action
When will my transfer be available in my account. No flagNo flagAllowNo action
I didn't get the money I transferred No flagNo flagAllowNo action
I just completed a bank transfer and the balance didn't update No flagNo flagAllowNo action
Can I exchange and hold all fiat currencies? No flagNo flagAllowNo action
I transferred some money but I think it has gotten lost somewhere. No flagNo flagAllowNo action
How long does a UK transfer take? No flagNo flagAllowNo action
Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it? No flagNo flagAllowNo action
I made a transfer and am still waiting. No flagNo flagAllowNo action
I made an out of country transfer and it hasn't went through yet. No flagNo flagAllowNo action
After the transfer, the balance did not update. No flagNo flagAllowNo action
Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet. No flagNo flagAllowNo action
I had cash transferred but the balance did not change. No flagNo flagAllowNo action
I can't see my latest bank transfer No flagNo flagAllowNo action
My bank transfer is still not showing up in my account. No flagNo flagAllowNo action
I'm still waiting for delivery of my new card, why is it taking so long? No flagNo flagAllowNo action
What kind of currency can I hold money in? No flagNo flagAllowNo action
I made a transfer and it doesnt' show up in my account. No flagNo flagAllowNo action
I transferred some money but it is yet to arrive. No flagNo flagAllowNo action
Why is my balance the same? I processed a transfer. No flagNo flagAllowNo action
Why don't I have my transfer? No flagNo flagAllowNo action
Why isn't the transfer on my account showing up? No flagNo flagAllowNo action
The money I transferred does not show in the balance. No flagNo flagAllowNo action
I have completed a transfer but it is not showing up. No flagNo flagAllowNo action
I did a transfer to my account but it doesn't show up No flagNo flagAllowNo action
How long until my transfer will be available to me No flagNo flagAllowNo action
Why doesn't it show that I did a balance transfer? No flagNo flagAllowNo action
Can I exchange currencies? No flagNo flagAllowNo action
I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through? No flagNo flagAllowNo action
My transfer is pending. No flagNo flagAllowNo action
Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alr…Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it? No flagNo flagAllowNo action
Where is my transfer from [country]? No flagNo flagAllowNo action
I made a bank transfer and my account balance did not show it. No flagNo flagAllowNo action
Where is my money? I transfered it and it isn't in my account. No flagNo flagAllowNo action
I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure ever…I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay. No flagNo flagAllowNo action
Why doesn't my balance reflect my transfer No flagNo flagAllowNo action
My account balance has not gone up even though I just transferred money into it No flagNo flagAllowNo action
When will I see my new balance after making my bank transfer? No flagNo flagAllowNo action
Do you work with all fiat currencies? No flagNo flagAllowNo action