Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
I need some spare physical cards. No flagNo flagAllowNo action
I would like to receive a few more physical cards. No flagNo flagAllowNo action
Can I have a card after my first one? No flagNo flagAllowNo action
How would I go about getting a second card? No flagNo flagAllowNo action
I'd like to have another card No flagNo flagAllowNo action
I want to know how many different currencies my money can be in No flagNo flagAllowNo action
If I need more cards, are there any fees? No flagNo flagAllowNo action
Do you offer multiple cards for the same account? No flagNo flagAllowNo action
Can I get a spare card for someone else to use? No flagNo flagAllowNo action
I need to get some more physical cards. No flagNo flagAllowNo action
Would I be able to get another card for my account, so I could give one to my daughter? No flagNo flagAllowNo action
What is the procedure for getting another card? No flagNo flagAllowNo action
Can I have a second card? No flagNo flagAllowNo action
My daughter would like a card as well, how can we make this happen? No flagNo flagAllowNo action
Can I give a second card to my daughter? No flagNo flagAllowNo action
May I have another card? No flagNo flagAllowNo action
Do you support all fiat currencies? No flagNo flagAllowNo action
Is there a fee for sending out more than one card? No flagNo flagAllowNo action
Can I order extra cards? No flagNo flagAllowNo action
Where can I get a second card? No flagNo flagAllowNo action
I was looking to buy another card today. No flagNo flagAllowNo action
I need a few more physical cards. No flagNo flagAllowNo action
Can i have a second physical card for this account? No flagNo flagAllowNo action
Can I purchase extra non-virtual cards? No flagNo flagAllowNo action
Am I allowed to give my daughter one of my cards to use? No flagNo flagAllowNo action
May I have a second card? No flagNo flagAllowNo action
Can i have a card to my daughter? No flagNo flagAllowNo action
Does your system support multiple currency. No flagNo flagAllowNo action
Are there restrictions for ordering extra cards? No flagNo flagAllowNo action
How can I get a second card for my daughter? No flagNo flagAllowNo action
Where do I request another card? No flagNo flagAllowNo action
Am I able to get a second card? No flagNo flagAllowNo action
If you send me more cards, are there any charges? No flagNo flagAllowNo action
When trying to get more than one card is there a extra amount that needs to be paid? No flagNo flagAllowNo action
Is it possible to give a second card for this account to my daughter? No flagNo flagAllowNo action
My daughter needs a card. Can I give her one of mine that's linked to my account? No flagNo flagAllowNo action
My child needs a card, how can I add them to the account I currently have? No flagNo flagAllowNo action
my daughter needs a card, how do i add her? No flagNo flagAllowNo action
What currencies can I hold money in? No flagNo flagAllowNo action
Can I top up by cheque? No flagNo flagAllowNo action
How do I top-up using cash? No flagNo flagAllowNo action
Can I top up with a cheque? No flagNo flagAllowNo action
Is it possible to top up with cash? If so how do I do it? No flagNo flagAllowNo action
Can you help me find top up by cash deposit? No flagNo flagAllowNo action
Is there an option to top up a with cheque? No flagNo flagAllowNo action
Need to deposit a cheque into my account No flagNo flagAllowNo action
I'm looking for the cash deposit top up option but can't find it. Can you help me? No flagNo flagAllowNo action
How do I top up my account with a cash payment? No flagNo flagAllowNo action
I'd like to use cash to top up. How do I find that option? No flagNo flagAllowNo action
Do you support any currency? No flagNo flagAllowNo action