Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
What all is needed to verify the top-up card? No flagNo flagAllowNo action
It wants me to verify the top up. Why? No flagNo flagAllowNo action
Where can I find the top-up verification code? No flagNo flagAllowNo action
Why do I have to verify the top-up that I started? No flagNo flagAllowNo action
Can you give me information about verification code? No flagNo flagAllowNo action
What are the benefits to verifying the top-up? No flagNo flagAllowNo action
how come the verification with the top up No flagNo flagAllowNo action
Can I verify a top up? No flagNo flagAllowNo action
reason i need to verify top up No flagNo flagAllowNo action
Why do you need code verification for my top up? No flagNo flagAllowNo action
how long does it take to post atm with drawl No flagNo flagAllowNo action
Where can I find the verification code on a top-up card? No flagNo flagAllowNo action
How do I get my top-up verification code? No flagNo flagAllowNo action
Is it possible to verify a top up? No flagNo flagAllowNo action
Is it normal to have to verify my top-up or is something wrong? No flagNo flagAllowNo action
Why does the top-up need verification? No flagNo flagAllowNo action
Why does top-up need verifying? No flagNo flagAllowNo action
Is it necessary to verify my top up? No flagNo flagAllowNo action
Why am i to verify the top-ups? No flagNo flagAllowNo action
Where's the verification code for the top-up card? No flagNo flagAllowNo action
How do I find the verification code for my top-up card? No flagNo flagAllowNo action
Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account? No flagNo flagAllowNo action
Why is it important to verify a top-up card? No flagNo flagAllowNo action
Why do I have to verify the top-up? No flagNo flagAllowNo action
What is the verification code on a top-up? No flagNo flagAllowNo action
I can't find the top-up verification code. No flagNo flagAllowNo action
How do I go forth verifying my top-up card? No flagNo flagAllowNo action
Where do I find the top-up verification code? No flagNo flagAllowNo action
How is the top-up card verified? No flagNo flagAllowNo action
Is there a verification code for the top-up card? No flagNo flagAllowNo action
What is the importance of verifying the top-up? No flagNo flagAllowNo action
help me find the top-up card's verification code? No flagNo flagAllowNo action
What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment? No flagNo flagAllowNo action
I don't understand why it says I have to verify the top-up. No flagNo flagAllowNo action
Can I verify a top-up and what card is used? No flagNo flagAllowNo action
Where do I go to get the code to verify the top up card? No flagNo flagAllowNo action
The top-up verification code is missing No flagNo flagAllowNo action
How do I verify a top-up? No flagNo flagAllowNo action
I cannot locate the verification code for my top-up card. Please help me. No flagNo flagAllowNo action
How can I find the top-up verification code? No flagNo flagAllowNo action
I need help finding the verification code for my top-up card. No flagNo flagAllowNo action
Is there a verification code for top-ups? No flagNo flagAllowNo action
What is the necessity of verifying the top up? No flagNo flagAllowNo action
My card has not arrived yet, where is it? No flagNo flagAllowNo action
If I request that my funds be held, what currencies do you use? No flagNo flagAllowNo action
Would it be possible to get another card? No flagNo flagAllowNo action
How many cards can I have for one account? No flagNo flagAllowNo action
I want to order another crad No flagNo flagAllowNo action
How can I get additional cards? No flagNo flagAllowNo action
Is there a fee for extra cards? No flagNo flagAllowNo action