Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| How do I update my PIN to a new number? | No flag | No flag | Allow | No action |
| How can I change my Tholepin ? | No flag | No flag | Allow | No action |
| My new pin needs to be set. | No flag | No flag | Allow | No action |
| I want to choose a different PIN. | No flag | No flag | Allow | No action |
| I would like to change my pin. | No flag | No flag | Allow | No action |
| I am still waiting for a cash withdrawal to show | No flag | No flag | Allow | No action |
| Am I able to change my PIN at any cash machines? | No flag | No flag | Allow | No action |
| I am travelling for two more weeks but really need to change my PIN asap. What do I do? | No flag | No flag | Allow | No action |
| I need to change my PIN. Can I do that at a cash machine? | No flag | No flag | Allow | No action |
| Do cash machines let me change my pin? | No flag | No flag | Allow | No action |
| How do I change my PIN? | No flag | No flag | Allow | No action |
| I need to change my PIN. | No flag | No flag | Allow | No action |
| May I receive a different card pin | No flag | No flag | Allow | No action |
| What do I need to do to change my PIN? | No flag | No flag | Allow | No action |
| Help me set up a new PIN? | No flag | No flag | Allow | No action |
| Which cash machines will allow me to change my PIN? | No flag | No flag | Allow | No action |
| Is my pending cash withdrawal processed? | No flag | No flag | Allow | No action |
| I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here? | No flag | No flag | Allow | No action |
| Where can I find instructions to change my PIN? | No flag | No flag | Allow | No action |
| I need to change my pin but I am on the road. | No flag | No flag | Allow | No action |
| How do I update the PIN on my account? | No flag | No flag | Allow | No action |
| I need a new PIN. | No flag | No flag | Allow | No action |
| Show me how to change my pin? | No flag | No flag | Allow | No action |
| Please tell me which cash machines will allow me to change my pin. | No flag | No flag | Allow | No action |
| What steps do I need to take to change my card PIN? | No flag | No flag | Allow | No action |
| How to change the PIN on my card? | No flag | No flag | Allow | No action |
| How can I change the PIN? Do I have to go to a real bank? | No flag | No flag | Allow | No action |
| how long til my cash out goes through? | No flag | No flag | Allow | No action |
| I've tried numerous times to submit a transfer of funds. Why isn't it going through? | No flag | No flag | Allow | No action |
| I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that? | No flag | No flag | Allow | No action |
| I am not able to do a transfer to an account | No flag | No flag | Allow | No action |
| I was unable to make a transfer to another account. | No flag | No flag | Allow | No action |
| I had a transfer blocked | No flag | No flag | Allow | No action |
| Can you please help me with this exchange? I am trying to get crypto and the app won't let me. | No flag | No flag | Allow | No action |
| How do I do a successful transfer to an account? | No flag | No flag | Allow | No action |
| Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix. | No flag | No flag | Allow | No action |
| Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this | No flag | No flag | Allow | No action |
| I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now? | No flag | No flag | Allow | No action |
| Why is my ATM cash withdrawal showing up as a pending transaction? | No flag | No flag | Allow | No action |
| Why can't I transfer to a beneficiary? | No flag | No flag | Allow | No action |
| I am having problems transferring to a beneficiary. | No flag | No flag | Allow | No action |
| What's the deal with no cryptocurrency on your app? | No flag | No flag | Allow | No action |
| Why isn't my transfer not going through? I keep getting an error message. | No flag | No flag | Allow | No action |
| What are the rules for transferring to a beneficiary? | No flag | No flag | Allow | No action |
| Can I transfer money to a beneficiery? | No flag | No flag | Allow | No action |
| I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed? | No flag | No flag | Allow | No action |
| I have a cryptocurrency exchange that won't go through. Please help me process it. | No flag | No flag | Allow | No action |
| Why wasn't I able to transfer to another account? | No flag | No flag | Allow | No action |
| The money would not transfer to a beneficiary. | No flag | No flag | Allow | No action |
| Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don'…Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received. | No flag | No flag | Allow | No action |
No matching records