Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed? | No flag | No flag | Allow | No action |
| The ATM won't give back my card | No flag | No flag | Allow | No action |
| I was at an ATM and it swallowed my card. | No flag | No flag | Allow | No action |
| WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was alread…WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back? | No flag | No flag | Allow | No action |
| What happens if my card is stuck in the ATM? | No flag | No flag | Allow | No action |
| It's been two weeks, why has the transaction for $1.00 not been reversed? | No flag | No flag | Allow | No action |
| I got double charged for a payment so how do I fix that? | No flag | No flag | Allow | No action |
| I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is…I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please? | No flag | No flag | Allow | No action |
| Why am I being charged twice fro a restaurant? | No flag | No flag | Allow | No action |
| I would like to know why I was charged twice for my purchase. | No flag | No flag | Allow | No action |
| I didn't buy this twice | No flag | No flag | Allow | No action |
| Why was I chaged twice for the same thing? | No flag | No flag | Allow | No action |
| Why is there more then one charge on my card I only paid for one not twice how can I fix this? | No flag | No flag | Allow | No action |
| I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice? | No flag | No flag | Allow | No action |
| Why would I be charged more than once for the same transaction? | No flag | No flag | Allow | No action |
| I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asa…I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap. | No flag | No flag | Allow | No action |
| What is the €1 fee for? | No flag | No flag | Allow | No action |
| Can you please check if I was charged twice? | No flag | No flag | Allow | No action |
| I have been charged twice | No flag | No flag | Allow | No action |
| It appears that I am being double charged for some items that I have purchased this past week. Please review and correct. | No flag | No flag | Allow | No action |
| It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged it…It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card? | No flag | No flag | Allow | No action |
| I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of the…I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate? | No flag | No flag | Allow | No action |
| I think something may have happened that caused a charge to show up twice. | No flag | No flag | Allow | No action |
| Why is there a transaction that shows multiple times? | No flag | No flag | Allow | No action |
| I see what looks like duplicate charges on account. | No flag | No flag | Allow | No action |
| Why was I charged multiple times for the same thing? | No flag | No flag | Allow | No action |
| I had a duplicate card and got charged twice. How do I resolve this? | No flag | No flag | Allow | No action |
| I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't g…I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days. | No flag | No flag | Allow | No action |
| Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back. | No flag | No flag | Allow | No action |
| Why am I being charged twice? | No flag | No flag | Allow | No action |
| Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones…Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones. | No flag | No flag | Allow | No action |
| Please check payments on my card. There is a duplicate and I only bought it once. | No flag | No flag | Allow | No action |
| A transaction is repeated several times on my account. | No flag | No flag | Allow | No action |
| I've been charged more than once for the same transaction | No flag | No flag | Allow | No action |
| My card has been charged two separate times for a single transaction. | No flag | No flag | Allow | No action |
| Can you explain why there is a payment showing twice? | No flag | No flag | Allow | No action |
| Why have I been charged twice for the same transaction? | No flag | No flag | Allow | No action |
| Can you please check why I am having this extra fee on my statement. | No flag | No flag | Allow | No action |
| I see that I have been charged multiple times for the same transaction. | No flag | No flag | Allow | No action |
| I was double charged | No flag | No flag | Allow | No action |
| I have multiple charges on the same transaction. | No flag | No flag | Allow | No action |
| Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one…Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined? | No flag | No flag | Allow | No action |
| I have a transaction that shows several times | No flag | No flag | Allow | No action |
| I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account. | No flag | No flag | Allow | No action |
| There is more than one of the same transaction on my account. | No flag | No flag | Allow | No action |
| I have a duplicate payment showing | No flag | No flag | Allow | No action |
| I made a payment that got charged twice instead of once. | No flag | No flag | Allow | No action |
| What are my remedies if I think I was charged twice for the same expense? | No flag | No flag | Allow | No action |
| I ordered a card but it has not arrived. Help please! | No flag | No flag | Allow | No action |
| I did not get my card yet, is it lost? | No flag | No flag | Allow | No action |
No matching records