Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| There is a transaction for $1 and I don't know why it was charged. | No flag | No flag | Allow | No action |
| I am extremely unhappy with this app and want to get rid of my account? | No flag | No flag | Allow | No action |
| How do I delete my account? | No flag | No flag | Allow | No action |
| This company sucks! Can you delete my account? | No flag | No flag | Allow | No action |
| I wish to close my account. I do not like the service you provide. | No flag | No flag | Allow | No action |
| Can you help me get rid of my account? | No flag | No flag | Allow | No action |
| I don't find your services useful anymore, how do I delete my account? | No flag | No flag | Allow | No action |
| Please delete my account, this company is not working for me! | No flag | No flag | Allow | No action |
| I want to delete my account. I'm unhappy with the service you're providing. | No flag | No flag | Allow | No action |
| Can you tell me how to close my account? | No flag | No flag | Allow | No action |
| This company sucks! Can you terminate my account? | No flag | No flag | Allow | No action |
| Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as an…Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but "Pending", and that status has never changed during the last two days. | No flag | No flag | Allow | No action |
| What do I do if an ATM "stole" my card? | No flag | No flag | Allow | No action |
| How do I retrieve my card from the machine? | No flag | No flag | Allow | No action |
| I was retrieving money and my card wouldn't remove. | No flag | No flag | Allow | No action |
| What do I do since the machine swallowed my card. I need one. | No flag | No flag | Allow | No action |
| HOw do I get my card back after the ATM has pulled it in? | No flag | No flag | Allow | No action |
| Atm took my card | No flag | No flag | Allow | No action |
| Is there a way I can get my ATM card back from the machine? | No flag | No flag | Allow | No action |
| I think the atm ate my card. | No flag | No flag | Allow | No action |
| The ATM didn't give me the card back! | No flag | No flag | Allow | No action |
| How can I get my card out of the damn ATM? | No flag | No flag | Allow | No action |
| What is the purpose of the extra fee that is showing up on my statement? | No flag | No flag | Allow | No action |
| The atm won't give my card back! | No flag | No flag | Allow | No action |
| How can I get my card back out? | No flag | No flag | Allow | No action |
| The ATM machine stole my card. | No flag | No flag | Allow | No action |
| The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back? | No flag | No flag | Allow | No action |
| My ATM got stuck and I'm not sure what to do. | No flag | No flag | Allow | No action |
| The ATM ate my card. | No flag | No flag | Allow | No action |
| The ATM won't give me my card back. | No flag | No flag | Allow | No action |
| My card was confiscated by an ATM. How do I get my card back? | No flag | No flag | Allow | No action |
| What do I do if the ATM ate my card? | No flag | No flag | Allow | No action |
| ATM still has my card | No flag | No flag | Allow | No action |
| $1 extra has been charged on my statement, why is that? | No flag | No flag | Allow | No action |
| What do I do if an ATM ate my card? | No flag | No flag | Allow | No action |
| What happens if the ATM doesn't give me back my card? | No flag | No flag | Allow | No action |
| I can't pull my card out of the ATM. Help me. | No flag | No flag | Allow | No action |
| I have a problem! The ATM stole my card! | No flag | No flag | Allow | No action |
| Why would an ATM swallow my card? | No flag | No flag | Allow | No action |
| My card was taken by the ATM. | No flag | No flag | Allow | No action |
| Help! The atm won't give me my card back. | No flag | No flag | Allow | No action |
| The stupid machine just swallowed my card!! I need a new one ASAP | No flag | No flag | Allow | No action |
| How do I retrieve a trapped card from a ATM? | No flag | No flag | Allow | No action |
| My card is stuck in the ATM, what can I do? | No flag | No flag | Allow | No action |
| What is the extra €1 fee in my statement | No flag | No flag | Allow | No action |
| I was getting cash and can't get my card back. | No flag | No flag | Allow | No action |
| If my card is trapped in the ATM, what do I do? | No flag | No flag | Allow | No action |
| My card has been swallowed by an ATM | No flag | No flag | Allow | No action |
| I was taking out funds and was unable to regain my card. | No flag | No flag | Allow | No action |
| What should I do with my atm that got stuck? | No flag | No flag | Allow | No action |
No matching records