Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money | No flag | No flag | Allow | No action |
| Where is my cash deposit? | No flag | No flag | Allow | No action |
| How can I get the cash deposit to show up on my account? | No flag | No flag | Allow | No action |
| When will I see the cash I deposited this morning as available? | No flag | No flag | Allow | No action |
| cash from this morning has not deposited | No flag | No flag | Allow | No action |
| Where is the cash from my cheque I recently deposited? | No flag | No flag | Allow | No action |
| How much will I get with the exchange rate? | No flag | No flag | Allow | No action |
| Cash deposit to my account but it has not appeared. | No flag | No flag | Allow | No action |
| When I deposit cheques and cash, my balance does not update. | No flag | No flag | Allow | No action |
| I made a deposit this morning but it is still pending? | No flag | No flag | Allow | No action |
| cash deposit to my account has shown a red flag. | No flag | No flag | Allow | No action |
| I have paid money into my account but it doesn't show. | No flag | No flag | Allow | No action |
| The balance on my account wasn't updated after I made a depost. | No flag | No flag | Allow | No action |
| Are cheques accepted to my account? Mine didn't seem to work. | No flag | No flag | Allow | No action |
| I deposited a check but my balance is still the same. | No flag | No flag | Allow | No action |
| IM still waiting for my account to update from a cash deposit? | No flag | No flag | Allow | No action |
| I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue? | No flag | No flag | Allow | No action |
| The exchange rate would be? | No flag | No flag | Allow | No action |
| Where is my deposit? | No flag | No flag | Allow | No action |
| My bank statement doesn't show the cash deposit I made recently. | No flag | No flag | Allow | No action |
| My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out? | No flag | No flag | Allow | No action |
| Why didn't my balance update after my cash or checque deposit? | No flag | No flag | Allow | No action |
| Why is the cash deposit not showing up in my account? | No flag | No flag | Allow | No action |
| I made a deposit of cash and check that has not been added to my balance. | No flag | No flag | Allow | No action |
| Why hasn't my balance increased after depositing a check? | No flag | No flag | Allow | No action |
| Why does my account not accept cash deposits? | No flag | No flag | Allow | No action |
| What happened to the cash that I tried to deposit into my account? It's gone! | No flag | No flag | Allow | No action |
| I had a cheque deposited, but I still haven't seen the cash. | No flag | No flag | Allow | No action |
| What is the exchange rate like? | No flag | No flag | Allow | No action |
| A cheque deposit hasn't posted to my account, when will my balance update? | No flag | No flag | Allow | No action |
| I submitted a cash deposit to my account but it hasn't posted yet. | No flag | No flag | Allow | No action |
| I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me? | No flag | No flag | Allow | No action |
| Has the check I deposited cleared to I can get the cash? | No flag | No flag | Allow | No action |
| How long does it take to process cheque deposits? | No flag | No flag | Allow | No action |
| How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I ne…How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap. | No flag | No flag | Allow | No action |
| I deposited cash this morning and I am still waiting | No flag | No flag | Allow | No action |
| Balance hasn't been updated following a cheque or cash deposit | No flag | No flag | Allow | No action |
| I tired to deposit some cash into my account but it's not there | No flag | No flag | Allow | No action |
| I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money?? | No flag | No flag | Allow | No action |
| How do your exchange rates work? | No flag | No flag | Allow | No action |
| I have a strange payment in my statement | No flag | No flag | Allow | No action |
| There is a charge on my card that I did not make | No flag | No flag | Allow | No action |
| I saw a payment i did not do | No flag | No flag | Allow | No action |
| There is a payment that is not mine in the app. Please advise/ | No flag | No flag | Allow | No action |
| An unauthorized payment is in my app | No flag | No flag | Allow | No action |
| I did not make this card payment. | No flag | No flag | Allow | No action |
| What should I do if I see a payment I didn't make? | No flag | No flag | Allow | No action |
| I found an unauthorized card payment | No flag | No flag | Allow | No action |
| there is a transaction on my account that i didnt make | No flag | No flag | Allow | No action |
| I don't recall making that payment? | No flag | No flag | Allow | No action |
No matching records