Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
The exchange rate for my transaction last Saturday seems to have been wrong I got charged extra. Please fix. No flagNo flagAllowNo action
How can i get multiple disposble cards. No flagNo flagAllowNo action
Can I make many disposable cards per day? No flagNo flagAllowNo action
I need to use my disposable card multiple times a day, is there a cutoff limit? No flagNo flagAllowNo action
How do I make more than one disposable card in a day? No flagNo flagAllowNo action
Can I have more than one disposable card? No flagNo flagAllowNo action
what is the disposable cards limit? No flagNo flagAllowNo action
What's the most disposable cards I can have? No flagNo flagAllowNo action
Do these virtual cards have any caps on using them? No flagNo flagAllowNo action
How many disposable cards can I have? No flagNo flagAllowNo action
What is the amount of disposable cards I can have each day? No flagNo flagAllowNo action
Why is your exchange rate for my card payment wrong No flagNo flagAllowNo action
How many disposable cards per day am I allowed to have? No flagNo flagAllowNo action
How many card payments can I use on a disposable card? No flagNo flagAllowNo action
What if I need multiple disposable cards? No flagNo flagAllowNo action
If I have more than one disposable card, can I make five payments on each of them? No flagNo flagAllowNo action
Are you able to explain the restrictions of the disposable cards? No flagNo flagAllowNo action
What is the maximum number of transactions I can make with one card? No flagNo flagAllowNo action
What is the limit to number of transactions I can do with a disposable card? No flagNo flagAllowNo action
How many disposable cards is the limit? No flagNo flagAllowNo action
Tell me how many transactions I can do with a disposable card. No flagNo flagAllowNo action
I have to have several disposable cards per day. No flagNo flagAllowNo action
Why am I being charged more ? No flagNo flagAllowNo action
I would like to know any restrictions for the disposable cards. No flagNo flagAllowNo action
How can I create many temporary cards daily? No flagNo flagAllowNo action
Is it possible to make several disposable cards in a day? No flagNo flagAllowNo action
How many disposable cards can I make in a single day? No flagNo flagAllowNo action
Is there a limit to how many transactions I can make on one disposable card? No flagNo flagAllowNo action
Are there any limits to how many disposable cards I can use? No flagNo flagAllowNo action
Can you explain the virtual cards limit? No flagNo flagAllowNo action
How many disposable virtual cards can I have? No flagNo flagAllowNo action
I need to create several disposable cards per day. No flagNo flagAllowNo action
Are there any hindrances to using a disposable virtual card? No flagNo flagAllowNo action
I purchased an item and the exchange rate I was given was incorrect. No flagNo flagAllowNo action
How many disposable cards can I own? No flagNo flagAllowNo action
How many virtual cards do I get? No flagNo flagAllowNo action
What is the limit to disposable cards you can have? No flagNo flagAllowNo action
How many times can I use a disposable card? No flagNo flagAllowNo action
What can I use a virtual disposable card for? No flagNo flagAllowNo action
Do you know what the restriction of the disposable cards are? No flagNo flagAllowNo action
What are the limits for disposable virtual cards? No flagNo flagAllowNo action
What are the limits to using disposable virtual cards? No flagNo flagAllowNo action
How many transactions can I do with one disposable card? No flagNo flagAllowNo action
How many times can I use the disposable virtual card I have? No flagNo flagAllowNo action
I am still waiting for my card after 1 week. Is this ok? No flagNo flagAllowNo action
I don't think my card payment exchange rate is correct. No flagNo flagAllowNo action
I think someone is using my card to make transactions I don't remember. No flagNo flagAllowNo action
someone is using my account No flagNo flagAllowNo action
Someone I don't know has used my card without permission. No flagNo flagAllowNo action
My card was used without my permission. No flagNo flagAllowNo action