Guardful AI

Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
What's with not verifying my Id? No flagNo flagAllowNo action
What do i need to verify my id? No flagNo flagAllowNo action
I tried verifying my ID, but it won't let me. No flagNo flagAllowNo action
How do I show this stupid system that this is really my identity? No flagNo flagAllowNo action
I am experiencing difficulty providing my identity. No flagNo flagAllowNo action
I a having trouble proving my identity No flagNo flagAllowNo action
The exchange rate was wrong when I bought something outside the country. No flagNo flagAllowNo action
How long will it take for my ID to verify? No flagNo flagAllowNo action
Why am I not able to verify my id? No flagNo flagAllowNo action
It doesn't let me verify my identity. No flagNo flagAllowNo action
app doesnt think its me No flagNo flagAllowNo action
Why am I having trouble verifying my id? No flagNo flagAllowNo action
I am having issues with identity verification No flagNo flagAllowNo action
The app won't let me log in as myself. No flagNo flagAllowNo action
Why can't I verify my identity? No flagNo flagAllowNo action
Why can't I verify my id? No flagNo flagAllowNo action
for some reason I am having a problem with verifying my identity. No flagNo flagAllowNo action
The exchange rate on my purchase is wrong. No flagNo flagAllowNo action
What do I do with my card PIN? No flagNo flagAllowNo action
Is the PIN delivered separately? No flagNo flagAllowNo action
I do not have my pin No flagNo flagAllowNo action
Are PIN separately? No flagNo flagAllowNo action
I cannot seem to find my PIN. Where is it? No flagNo flagAllowNo action
How do I set-up my PIN for the new card? No flagNo flagAllowNo action
How do I find my card PIN? No flagNo flagAllowNo action
is my card PIN saved in the app No flagNo flagAllowNo action
I don't know where to look to find my PIN. No flagNo flagAllowNo action
where in the app can i find out about my new pin No flagNo flagAllowNo action
This rate is too low. Are you sure your using the right exchange rate. No flagNo flagAllowNo action
Where in the app can I find my PIN? No flagNo flagAllowNo action
I just got my new card but am not sure how to check its PIN. No flagNo flagAllowNo action
do i need a pin No flagNo flagAllowNo action
If I need a PIN for my card, where is it located? No flagNo flagAllowNo action
what is my card PIN No flagNo flagAllowNo action
And what about the Card's PIN? No flagNo flagAllowNo action
About this card PIN? No flagNo flagAllowNo action
I received my card but not my PIN. No flagNo flagAllowNo action
Why can't I see my PIN? No flagNo flagAllowNo action
what is the process for setting up a pin No flagNo flagAllowNo action
I bought something, but the exchange rate looks wrong. No flagNo flagAllowNo action
Does my PIN come with my card? No flagNo flagAllowNo action
Where can I find the card PIN? No flagNo flagAllowNo action
Why isn't my PIN available yet? No flagNo flagAllowNo action
Is my PIN located on my account somewhere? No flagNo flagAllowNo action
Please help in finding my card PIN, thank you! No flagNo flagAllowNo action
Where is my PIN number located? No flagNo flagAllowNo action
I still don't have my pin. No flagNo flagAllowNo action
So what about the card PIN? No flagNo flagAllowNo action
I cannot locate the card PIN. No flagNo flagAllowNo action
I need my PIN No flagNo flagAllowNo action