Check banking requests for refund asks

The BANKING77 dataset contains online banking customer requests grouped by service intent.

(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)

Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.

Results

Records checked
3080/3080
Records flagged
64/3080 (2.1%)

Actions

Categories

Checks

Records

Quick filters:
TextCategoriesActivate to sort ascending.ChecksActivate to sort ascending.DecisionActivate to sort ascending.ActionActivate to sort ascending.
Cancel my last transfer No flagNo flagAllowNo action
My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through? No flagNo flagAllowNo action
I need help cancelling a transaction. No flagNo flagAllowNo action
I don't want the transaction to go through now No flagNo flagAllowNo action
Can I change the amount I made on a payment that I made to the payment is correct. No flagNo flagAllowNo action
Please help me! I need to cancel a transaction. No flagNo flagAllowNo action
Can I reactivate a card I thought I lost? No flagNo flagAllowNo action
can you limit my top up? No flagNo flagAllowNo action
Am I free to top-up as much as I want? No flagNo flagAllowNo action
Is there a top up limit for my account? No flagNo flagAllowNo action
What is the limit to top up? No flagNo flagAllowNo action
How much money can i top up? No flagNo flagAllowNo action
What are the restrictions to top-offs? No flagNo flagAllowNo action
Are the top-ups limited? No flagNo flagAllowNo action
what is the top up limit No flagNo flagAllowNo action
I need to find out what is the limit for top-ups. No flagNo flagAllowNo action
Do you have a limit to top ups? No flagNo flagAllowNo action
How do I link my card No flagNo flagAllowNo action
What is maximum top up? No flagNo flagAllowNo action
How can I tell what the limit is to top-ups? No flagNo flagAllowNo action
Is there a limit to top-up amounts? No flagNo flagAllowNo action
Is there any limit to the amount I can add to a card at a time? No flagNo flagAllowNo action
I want to know if there is a maximum I can top up. No flagNo flagAllowNo action
What is the limit to a top-up? No flagNo flagAllowNo action
Tell me if there are any top-up limits? No flagNo flagAllowNo action
How can I top-up my limit? No flagNo flagAllowNo action
Is there a limit to top-ups? No flagNo flagAllowNo action
Can I top-up as much as I want? No flagNo flagAllowNo action
Where do I need to go in the app to enter my card info? No flagNo flagAllowNo action
Can you tell me the limits for top ups? No flagNo flagAllowNo action
When I top up what are the amoutn limits. No flagNo flagAllowNo action
Is there a limit on top-ups? No flagNo flagAllowNo action
What is the top-ups limit? No flagNo flagAllowNo action
Are there limits to top-ups? No flagNo flagAllowNo action
Is there a maximum amount of top-ups? No flagNo flagAllowNo action
Do you have a top-up limit? No flagNo flagAllowNo action
What's the top up limit? No flagNo flagAllowNo action
What is the limit to top-up? No flagNo flagAllowNo action
How much can I top-up to my card at a time? No flagNo flagAllowNo action
I have found my lost or stolen card. Is there a way I can link the card with my account through my app again? No flagNo flagAllowNo action
how much can i top up? No flagNo flagAllowNo action
what is the most i can top up? No flagNo flagAllowNo action
Is there a limit to how high I can top-up? No flagNo flagAllowNo action
Is there an amount limit to my top-up? No flagNo flagAllowNo action
Is there a limit for top-ups? No flagNo flagAllowNo action
Is there a maximum i can top up? No flagNo flagAllowNo action
How can I tell if there is a top-up limit? No flagNo flagAllowNo action
Do you have any restrictions to my top-up? No flagNo flagAllowNo action
As for limits are top ups included? No flagNo flagAllowNo action
What are the top-up limits? No flagNo flagAllowNo action