Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Think someone has took money out with my card. What shall I do? | No flag | No flag | Allow | No action |
| There is a withdrawal that isn't mind in the app. | No flag | No flag | Allow | No action |
| I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this? | No flag | No flag | Allow | No action |
| I didn't get cash from an ATM, but the app says I did | No flag | No flag | Allow | No action |
| My app shows some cash I didn't get. | No flag | No flag | Allow | No action |
| Why is there a random withdrawal in my app? | No flag | No flag | Allow | No action |
| There is a suspicious cash withdraw on the account. | No flag | No flag | Allow | No action |
| I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it. | No flag | No flag | Allow | No action |
| The app said I withdrew cash at an ATM and I didn't | No flag | No flag | Allow | No action |
| My app says that I received cash from an ATM and I didn't. | No flag | No flag | Allow | No action |
| Can I hold money in multiple currencies? | No flag | No flag | Allow | No action |
| How do I freeze my bank card, as there has been a strange withdrawal? | No flag | No flag | Allow | No action |
| I see a cash withdrawal that I did not perform. | No flag | No flag | Allow | No action |
| I checked the app and saw an extra cash withdrawal that I didn't authorize | No flag | No flag | Allow | No action |
| I have a strange cash withdrawal in my statement | No flag | No flag | Allow | No action |
| There's a cash withdraw on my statement that I didn't make. | No flag | No flag | Allow | No action |
| i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent. | No flag | No flag | Allow | No action |
| I am seeing in the App a some cash withdrawal that its not mine | No flag | No flag | Allow | No action |
| My account has a weird withdrawal. | No flag | No flag | Allow | No action |
| I'm unsure of a withdrawl in my statement. | No flag | No flag | Allow | No action |
| It looks like someone else withdrew cash from my account, can you help? | No flag | No flag | Allow | No action |
| How man currencies can I hold? | No flag | No flag | Allow | No action |
| I think I see a withdraw I did not make. | No flag | No flag | Allow | No action |
| Some cash is showing up in my app that I did not get. | No flag | No flag | Allow | No action |
| There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help. | No flag | No flag | Allow | No action |
| The app is showing an ATM withdrawl that I didn't make. | No flag | No flag | Allow | No action |
| There is a odd withdrawal on my account. | No flag | No flag | Allow | No action |
| I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you p…I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that? | No flag | No flag | Allow | No action |
| How do I cancel my card? There are charges on my account that I didn't make. | No flag | No flag | Allow | No action |
| There is an error, the app says I made an ATM withdrawal and I didn't. | No flag | No flag | Allow | No action |
| Can anyone help me, I lost my wallet and they've started withdrawing from my account. | No flag | No flag | Allow | No action |
| What do I do if I notice a strange withdrawl in my statement? | No flag | No flag | Allow | No action |
| Besides USD what other currencies can I have? | No flag | No flag | Allow | No action |
| I don't recognise a cash withdrawal | No flag | No flag | Allow | No action |
| Help! My wallet was stolen and someone is taking money out. I need this money! What can I do? | No flag | No flag | Allow | No action |
| There is a cash withdrawal transaction that I am unsure of. | No flag | No flag | Allow | No action |
| I didn't take out money from an ATM but my app statement shows that I did. How can I fix this? | No flag | No flag | Allow | No action |
| Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible. | No flag | No flag | Allow | No action |
| Cash I didn't get shows in my app. | No flag | No flag | Allow | No action |
| There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately? | No flag | No flag | Allow | No action |
| There is an ATM withdrawl in the app I don't recognize. | No flag | No flag | Allow | No action |
| A cash withdrawal is showing up that I didn't do. | No flag | No flag | Allow | No action |
| The app made a mistake and said I made a cash withdrawal. | No flag | No flag | Allow | No action |
| How do I accept exchanges to EU? | No flag | No flag | Allow | No action |
| Is there an exchange fee? | No flag | No flag | Allow | No action |
| whats your exchange rate | No flag | No flag | Allow | No action |
| What are your currency exchange fees? | No flag | No flag | Allow | No action |
| Where do I find the exchange rate? | No flag | No flag | Allow | No action |
| What is the base amount for cross-currency exchanges? | No flag | No flag | Allow | No action |
| My work sends me all over the world, can I get a discount for all the money I have to exchange? | No flag | No flag | Allow | No action |
No matching records