Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| My cash withdrawal charged me the wrong exchange rate | No flag | No flag | Allow | No action |
| I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of…I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges! | No flag | No flag | Allow | No action |
| The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate. | No flag | No flag | Allow | No action |
| Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction. | No flag | No flag | Allow | No action |
| Can I hold money in other currencies? | No flag | No flag | Allow | No action |
| My ecchange rate was wrong for a cash transaction. | No flag | No flag | Allow | No action |
| I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates? | No flag | No flag | Allow | No action |
| The see the rate applied to my transaction was wrong at the atm. | No flag | No flag | Allow | No action |
| The rate of exchange isn't right for my cash withdrawal. | No flag | No flag | Allow | No action |
| I took out cash abroad and the exchange rate isn't correct. | No flag | No flag | Allow | No action |
| I used an ATM in a foreign currency but the rate applied is wrong! | No flag | No flag | Allow | No action |
| how do you determine your exchange rates because one of yours was off when i got cash | No flag | No flag | Allow | No action |
| I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known…I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known! | No flag | No flag | Allow | No action |
| The cash withdrawal exchange rate is not correct. | No flag | No flag | Allow | No action |
| Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in …Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges? | No flag | No flag | Allow | No action |
| I think something went wrong with my card delivery as I haven't received it yet. | No flag | No flag | Allow | No action |
| What options do I have for holding currencies? | No flag | No flag | Allow | No action |
| can i get a description of how to use a disposable virtual card | No flag | No flag | Allow | No action |
| Can I create a disposable virtual card? | No flag | No flag | Allow | No action |
| What can you tell me about getting a virtual disposable card? | No flag | No flag | Allow | No action |
| I would like to order a disposable virtual card. How can I do this? | No flag | No flag | Allow | No action |
| how do VR cards work | No flag | No flag | Allow | No action |
| What is a disposable virtual card? | No flag | No flag | Allow | No action |
| I would like a temporary virtual card | No flag | No flag | Allow | No action |
| How do the disposable cards work? | No flag | No flag | Allow | No action |
| How do I use a disposable virtual card? | No flag | No flag | Allow | No action |
| Where's the best place to get a disposable virtual card? | No flag | No flag | Allow | No action |
| Do you happen to do exchanges of EUR? | No flag | No flag | Allow | No action |
| Can you explain the disposable cards to me? | No flag | No flag | Allow | No action |
| Is there anyway, I can get a disposable virtual card? | No flag | No flag | Allow | No action |
| I just purchased a disposable virtual card. Am I able to use it for online purchases immediately? | No flag | No flag | Allow | No action |
| how secure is a disposable virtual card | No flag | No flag | Allow | No action |
| What do I do to get a disposable virtual card? | No flag | No flag | Allow | No action |
| I want to get a disposable virtual card. | No flag | No flag | Allow | No action |
| Can you explain disposable cards? | No flag | No flag | Allow | No action |
| how do i get a virtual card for one time use | No flag | No flag | Allow | No action |
| May I get a disposable virtual card as well? | No flag | No flag | Allow | No action |
| Can i get a single use virtual card | No flag | No flag | Allow | No action |
| Do you accept exchanges to EUR? | No flag | No flag | Allow | No action |
| I would like to create a disposable virtual card. How do I go about doing that? | No flag | No flag | Allow | No action |
| I have a disposable virtual card here, so would you tell me what to do with it? | No flag | No flag | Allow | No action |
| how does a virtual card work | No flag | No flag | Allow | No action |
| What is the process of obtaining a disposable virtual card | No flag | No flag | Allow | No action |
| What does a disposable virtual card do? | No flag | No flag | Allow | No action |
| When can I order a disposable virtual card? | No flag | No flag | Allow | No action |
| Is it possible to also get a disposable virtual card? | No flag | No flag | Allow | No action |
| How do I obtain a disposable virtual card? | No flag | No flag | Allow | No action |
| How would you use a disposable card? | No flag | No flag | Allow | No action |
| I need a disposable virtual card, how do I get one? | No flag | No flag | Allow | No action |
| Can you tell me what currency I can have? | No flag | No flag | Allow | No action |
No matching records