Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| What if I need my salary in a different currency? | No flag | No flag | Allow | No action |
| I receive my salary in GBP. Do I need to configure this somehwere? | No flag | No flag | Allow | No action |
| Do you know if I can use this for my salary? | No flag | No flag | Allow | No action |
| How do I get my paycheck through this? | No flag | No flag | Allow | No action |
| can I transfer my salary if it's in a different currency? | No flag | No flag | Allow | No action |
| Can I get paid in a different currency? | No flag | No flag | Allow | No action |
| Is my salary eligible for this? | No flag | No flag | Allow | No action |
| My salary is in GBP; how can I note this in the app? | No flag | No flag | Allow | No action |
| Can I get paid in another currency? | No flag | No flag | Allow | No action |
| Can I get my paycheck through here? | No flag | No flag | Allow | No action |
| Why does my account have a pending cash withdrawal? | No flag | No flag | Allow | No action |
| dont understand why transfer failed | No flag | No flag | Allow | No action |
| Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal …Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here? | No flag | No flag | Allow | No action |
| My transfer didn't work | No flag | No flag | Allow | No action |
| Fix your system. I can't make transfers, I've tried like 5 times already. | No flag | No flag | Allow | No action |
| Tell me why my transfer failed! | No flag | No flag | Allow | No action |
| My transfer did not go through. | No flag | No flag | Allow | No action |
| Why was I not able to complete a transfer? | No flag | No flag | Allow | No action |
| Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong…Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong. | No flag | No flag | Allow | No action |
| Why did my transfer not go through? | No flag | No flag | Allow | No action |
| My transfer didn't go through. | No flag | No flag | Allow | No action |
| I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier? | No flag | No flag | Allow | No action |
| I could not get my transfer to happen correctly and was wondering why? | No flag | No flag | Allow | No action |
| how come my transfer didn't work | No flag | No flag | Allow | No action |
| I transferred my funds, why did it not go through? | No flag | No flag | Allow | No action |
| Why has my transfer failed? | No flag | No flag | Allow | No action |
| Why did my transfer fail? | No flag | No flag | Allow | No action |
| Why hasn't my transfer been made? | No flag | No flag | Allow | No action |
| My transfer will not go through. | No flag | No flag | Allow | No action |
| My transfer keeps failing and I just want to transfer the money can you please make it work? | No flag | No flag | Allow | No action |
| The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please ch…The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ? | No flag | No flag | Allow | No action |
| Why would a transfer fail? | No flag | No flag | Allow | No action |
| I ordered my card 2 weeks ago and it still isn't here? What do I do? | No flag | No flag | Allow | No action |
| Cash withdrawal still pending? | No flag | No flag | Allow | No action |
| What are your policies for card transfers? | No flag | No flag | Allow | No action |
| Is the system down? I've been trying to do a transfer and have failed? | No flag | No flag | Allow | No action |
| I tried to make a transfer but it failed | No flag | No flag | Allow | No action |
| Why couldn't I complete a transfer? | No flag | No flag | Allow | No action |
| My transfer appeared not to work. | No flag | No flag | Allow | No action |
| What is stopping my money from transferring? | No flag | No flag | Allow | No action |
| Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help …Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks! | No flag | No flag | Allow | No action |
| My attempted transfer failed. | No flag | No flag | Allow | No action |
| I can not seem to make a successful transfer, can you tell me what I'm doing wrong? | No flag | No flag | Allow | No action |
| Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed. | No flag | No flag | Allow | No action |
| I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending? | No flag | No flag | Allow | No action |
| I am trying to make a transfer and am unsuccessful, can you please tell me why? | No flag | No flag | Allow | No action |
| My transfer did not seem to work. | No flag | No flag | Allow | No action |
| I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?! | No flag | No flag | Allow | No action |
| help me with my transfer | No flag | No flag | Allow | No action |
| Says my transfer can't be completed? | No flag | No flag | Allow | No action |
No matching records