Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| I have a 1 euro fee on my statement. | No flag | No flag | Allow | No action |
| I don't know why my payment didn't work. | No flag | No flag | Allow | No action |
| My card payment did not work. | No flag | No flag | Allow | No action |
| Why is my debit card being declined when I have money? | No flag | No flag | Allow | No action |
| My card was not accepted. | No flag | No flag | Allow | No action |
| I have no idea why my card payment did not work. | No flag | No flag | Allow | No action |
| My card payment didn't work, can you help? | No flag | No flag | Allow | No action |
| My card was rejected at the store for some reason, can you look into this for me? | No flag | No flag | Allow | No action |
| Please explain why my card was declined? | No flag | No flag | Allow | No action |
| Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue. | No flag | No flag | Allow | No action |
| Do you know why my card payment is declined? | No flag | No flag | Allow | No action |
| Why was I overcharged a pound!? | No flag | No flag | Allow | No action |
| Why was my Payment declined | No flag | No flag | Allow | No action |
| They declined my card payment. | No flag | No flag | Allow | No action |
| Why has my card payment been declined? | No flag | No flag | Allow | No action |
| I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening? | No flag | No flag | Allow | No action |
| My card payment did not complete. | No flag | No flag | Allow | No action |
| My card didn't work in one of the shops. | No flag | No flag | Allow | No action |
| Card payment declined? | No flag | No flag | Allow | No action |
| I tried using my card and it kept getting declined, Why? | No flag | No flag | Allow | No action |
| How do you fix my card payment? | No flag | No flag | Allow | No action |
| Why do you keep declining my payment? I tried several times already with this card and it's just not working | No flag | No flag | Allow | No action |
| Something went wrong, I was charged an extra pound? | No flag | No flag | Allow | No action |
| I did transfer, why is it pending | No flag | No flag | Allow | No action |
| How long for money transfer to show? | No flag | No flag | Allow | No action |
| Why is my transfer not done yet? | No flag | No flag | Allow | No action |
| I have a pending transfer | No flag | No flag | Allow | No action |
| I am waiting for a pending money transfer to process. | No flag | No flag | Allow | No action |
| i transfered however its still pending | No flag | No flag | Allow | No action |
| I have a transfer that's pending and wanted to know how long it is going to take to process? | No flag | No flag | Allow | No action |
| So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent | No flag | No flag | Allow | No action |
| I had made a transfer but its still pending. | No flag | No flag | Allow | No action |
| I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed | No flag | No flag | Allow | No action |
| Where did the extra fee on my statement come from? | No flag | No flag | Allow | No action |
| How can I speed up a transfer? Mine is pending. | No flag | No flag | Allow | No action |
| How long can an EU transfer take? | No flag | No flag | Allow | No action |
| My transfer is still coming up as pending. | No flag | No flag | Allow | No action |
| I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me. | No flag | No flag | Allow | No action |
| My transfer is still pending and I know the account numbers are correct. Please help. | No flag | No flag | Allow | No action |
| I transferred money yesterday, but it still isn't available? | No flag | No flag | Allow | No action |
| How long does a transfer stay pending? | No flag | No flag | Allow | No action |
| How long do transfer pend for? | No flag | No flag | Allow | No action |
| Why hasn't my transfer gone through yet? | No flag | No flag | Allow | No action |
| When will the transfer go through? | No flag | No flag | Allow | No action |
| There is an extra charge on my app that I was not told about or I was aware of! | No flag | No flag | Allow | No action |
| Please explain why the transfers shows up as pending? | No flag | No flag | Allow | No action |
| I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now? | No flag | No flag | Allow | No action |
| When will my transfer go through? | No flag | No flag | Allow | No action |
| What is the cause that the transfer shows as pending? | No flag | No flag | Allow | No action |
| When will the transfer be completed? | No flag | No flag | Allow | No action |
No matching records