Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| Why are my payments showing pending? | No flag | No flag | Allow | No action |
| My card is still pending, I've been waiting a while. | No flag | No flag | Allow | No action |
| How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet. | No flag | No flag | Allow | No action |
| I bought some things this morning but the payment shows that it is pending | No flag | No flag | Allow | No action |
| How long does it take to authorise a payment? | No flag | No flag | Allow | No action |
| I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though. | No flag | No flag | Allow | No action |
| What does a pending transaction mean? | No flag | No flag | Allow | No action |
| I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will compl…I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete. | No flag | No flag | Allow | No action |
| I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long? | No flag | No flag | Allow | No action |
| I have a pending payment from stuff I bought this morning. | No flag | No flag | Allow | No action |
| There is a fee I don't recognize on my statement. | No flag | No flag | Allow | No action |
| My phone was stolen | No flag | No flag | Allow | No action |
| My phone was stolen yesterday. What should I do? | No flag | No flag | Allow | No action |
| If my phone is missing, can I block someone from using the app? | No flag | No flag | Allow | No action |
| I think my phone is either lost or stolen. | No flag | No flag | Allow | No action |
| If I was mugged and lost everything, how do I access my account and app? | No flag | No flag | Allow | No action |
| I can't find my phone. | No flag | No flag | Allow | No action |
| I've lost track of my phone or someone stole it. | No flag | No flag | Allow | No action |
| I'm not sure where my phone is, I think someone stole it or it's lost. | No flag | No flag | Allow | No action |
| Can I used my card even if my phone has been stolen? | No flag | No flag | Allow | No action |
| My phone was stolen, what do I do? | No flag | No flag | Allow | No action |
| lost my phone, dont want others to use it. | No flag | No flag | Allow | No action |
| I lost my phone and need help securing it. | No flag | No flag | Allow | No action |
| My phone was stolen so I no longer have access to the app. | No flag | No flag | Allow | No action |
| left phone at hotel, how to access app | No flag | No flag | Allow | No action |
| My phone is not on me. How can I use the app? | No flag | No flag | Allow | No action |
| my phone is gone | No flag | No flag | Allow | No action |
| My phone is not with me at the moment so I will not be able to access the app. | No flag | No flag | Allow | No action |
| my phone was taken! can you place cancel my account so no one uses it | No flag | No flag | Allow | No action |
| I lost my phone and would like to freeze my accounts. | No flag | No flag | Allow | No action |
| lost phone, can i still access account? | No flag | No flag | Allow | No action |
| Can you explain what this random $1 charge is? | No flag | No flag | Allow | No action |
| The hotel called and said I left my phone in the room. | No flag | No flag | Allow | No action |
| Someone stole my phone yesterday :( is there anything I need to do? | No flag | No flag | Allow | No action |
| lost phone, dont want others to access account | No flag | No flag | Allow | No action |
| I was mugged and everything taken. What do I do to protect my account? | No flag | No flag | Allow | No action |
| I believe I left my smartphone at the hotel I was staying at. | No flag | No flag | Allow | No action |
| Someone attacked me yesterday and took my things, so I am unable to use the app. I am in need of some help. | No flag | No flag | Allow | No action |
| Can I still use the app if I switched phones? | No flag | No flag | Allow | No action |
| I was mugged yesterday and they took everything. I can't access my app. What are my next steps? | No flag | No flag | Allow | No action |
| I got mugged yesterday and lost access to the app. I need to regain it. | No flag | No flag | Allow | No action |
| If I lost my phone, can someone use my account? | No flag | No flag | Allow | No action |
| What is this $1 charge on my statement? | No flag | No flag | Allow | No action |
| I am not able to use the app since I forgot my phone at the hotel I was staying at. | No flag | No flag | Allow | No action |
| Someone stole my phone. | No flag | No flag | Allow | No action |
| Someone stole my cards! | No flag | No flag | Allow | No action |
| My phone is lost. What do I do to prevent someone from using the app? | No flag | No flag | Allow | No action |
| Is there anything I need to do since my phone was stolen? | No flag | No flag | Allow | No action |
| I lost my phone! | No flag | No flag | Allow | No action |
| I can't find my phone but it has all my credit card information. | No flag | No flag | Allow | No action |
No matching records