Check banking requests for refund asks
The BANKING77 dataset contains online banking customer requests grouped by service intent.
(PolyAI Ltd., BANKING77 task-specific dataset; Creative Commons Attribution 4.0 International. Verbatim source excerpts. License: CC-BY-4.0.)
Below, we’ve run Custom keywords check on the dataset to check banking requests for refund asks.
Results
- Records checked
- 3080/3080
- Records flagged
- 64/3080 (2.1%)
Actions
Categories
Checks
Records
Quick filters:
| Text | CategoriesActivate to sort ascending. | ChecksActivate to sort ascending. | DecisionActivate to sort ascending. | ActionActivate to sort ascending. |
|---|---|---|---|---|
| The exchange rate seems off on this transaction | No flag | No flag | Allow | No action |
| Help me locate the nearest ATM. | No flag | No flag | Allow | No action |
| What ATMs is the card okay to use at? | No flag | No flag | Allow | No action |
| How can I find the nearest ATM? | No flag | No flag | Allow | No action |
| What kind of ATM's can I use? | No flag | No flag | Allow | No action |
| How can I withdraw money? | No flag | No flag | Allow | No action |
| How many miles away is the ATM? | No flag | No flag | Allow | No action |
| From where can I withdraw? | No flag | No flag | Allow | No action |
| Which ATM's will accept my card? | No flag | No flag | Allow | No action |
| At what ATMS am I able to use the card? | No flag | No flag | Allow | No action |
| Can I use my card at any ATMs? | No flag | No flag | Allow | No action |
| The exchange rate given to me wasn't correct, after i purchased an item | No flag | No flag | Allow | No action |
| Can I get cash with this card anywhere? | No flag | No flag | Allow | No action |
| Which ATMs accept this card? | No flag | No flag | Allow | No action |
| Can someone please assist me with finding my nearest ATM? | No flag | No flag | Allow | No action |
| Are there any ATM machines near me? | No flag | No flag | Allow | No action |
| Where is the nearest bank machine? | No flag | No flag | Allow | No action |
| What type of ATMs accept this card? | No flag | No flag | Allow | No action |
| Where can I use this card at an ATM? | No flag | No flag | Allow | No action |
| If I have this card, which ATMs can I go to? | No flag | No flag | Allow | No action |
| What ATMs can I withdraw money from? | No flag | No flag | Allow | No action |
| I want to withdraw money, where can I go? | No flag | No flag | Allow | No action |
| Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please. | No flag | No flag | Allow | No action |
| Where can I withdrawal my money? | No flag | No flag | Allow | No action |
| What are the ATMs that will accept this card? | No flag | No flag | Allow | No action |
| What ATMs will accept this type of card? | No flag | No flag | Allow | No action |
| Where can I find an ATM to use this card? | No flag | No flag | Allow | No action |
| At which ATMs can I use this card? | No flag | No flag | Allow | No action |
| Are there certain ATMs that I can use this card at? | No flag | No flag | Allow | No action |
| Do you know the closest ATM? | No flag | No flag | Allow | No action |
| Can I use this card at an ATM? | No flag | No flag | Allow | No action |
| Is there places where I can't withdraw money? | No flag | No flag | Allow | No action |
| locations to withdraw money | No flag | No flag | Allow | No action |
| I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much! | No flag | No flag | Allow | No action |
| Help me. There is a Direct Debit that I didn't make. | No flag | No flag | Allow | No action |
| There is a direct debit that's not mine. | No flag | No flag | Allow | No action |
| I have a strange direct debit in my statement | No flag | No flag | Allow | No action |
| I don't understand where this debit came from and want it removed. | No flag | No flag | Allow | No action |
| what is this charge on my account | No flag | No flag | Allow | No action |
| someone stole my money | No flag | No flag | Allow | No action |
| There's a Direct Debit payment in my account that I didn't make | No flag | No flag | Allow | No action |
| There's a debit on my account that I didn't do. | No flag | No flag | Allow | No action |
| I may have a fraud charge on my debit statement. | No flag | No flag | Allow | No action |
| I wasn't applied the correct exchange rate for an item I bought | No flag | No flag | Allow | No action |
| Why is there a direct debit payment on my app that is not from me? | No flag | No flag | Allow | No action |
| Weird charges are appearing in my debit account. | No flag | No flag | Allow | No action |
| Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed…Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do. | No flag | No flag | Allow | No action |
| There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trac…There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm? | No flag | No flag | Allow | No action |
| What is this direct debit I am seeing? | No flag | No flag | Allow | No action |
| There is a Direct Debit that I don't recognize. | No flag | No flag | Allow | No action |
No matching records